Experienced Medical Records Clerk with one year of expertise and eight years as a Medical Assistant. Demonstrated proficiency in patient care, medical records management, front desk operations, and appointment scheduling. Consistently maintains professionalism while delivering high-quality patient support.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Medical Records Clerk
Marshfield Dickinson Medical Center
Iron Mountain, MI
03.2024 - Current
Reviewed medical records for completeness and accuracy in accordance with established guidelines.
Entered data into electronic health record systems to maintain accurate patient information.
Updated patient files with new medical information to ensure up-to-date records.
Resolved discrepancies identified during record reviews to uphold integrity of data.
Assisted in developing policies and procedures for accurate medical record maintenance.
Processed requests for incoming medical records efficiently and accurately.
Maintained cleanliness and organization of department to support a professional environment.
Utilized knowledge of One Content, Paragon, Athena, T-System, and various reporting areas.
Concealed Pistol License Instructor
Bullseyes to Badguys
Kingsford, MI
09.2016 - Current
Monitored participant safety during firearms and defensive tactics training.
Facilitated direct instruction and assessment in classroom and live fire settings.
Qualified to conduct live fire training at both indoor and outdoor ranges.
Led and oversaw live fire training exercises and qualification courses.
Collaborated with colleagues to develop and implement effective teaching strategies.
Cook
Kwik Trip
Iron Mountain, MI
09.2023 - 03.2024
Ensured proper labeling, dating, coverage, and rotation of all food items.
Prepared food for over 130 guests daily while maintaining quality standards.
Sought opportunities to enhance customer experience through service improvements.
Monitored quality and freshness of all prepared food items consistently.
Followed proper storage protocols to ensure optimal inventory management.
Arrived at workstation punctually, maintained grooming and dress standards.
Maintained high consistency in quality across all prepared menu items.
Medical Assistant (MA)
Dickinson Neurology Associates
Kingsford, MI
06.2015 - 10.2023
Ensured cleanliness and sanitation of facility, equipment, and exam rooms to uphold clinic credibility.
Oversaw patient vitals and medical history collection with exceptional proficiency.
Managed appointment scheduling, phone inquiries, and patient greetings efficiently.
Demonstrated autonomy in administrative tasks, facilitating focus on patient care by doctors and staff.
Prepared and maintained accurate medical charts and patient records.
Welcomed patients, handled check-ins and check-outs seamlessly.
Utilized electronic medical records (EMR) software to document and update patient information.
Job Coach
Trico
Kingsford, MI
10.2015 - 06.2016
Enabled special needs adults to excel through goal setting and motivation strategies.
Delivered comprehensive training on job duties, ensuring clients developed necessary skills.
Enhanced client-employer relations by assisting in effective communication.
Managed transportation of work crews using agency vehicle to optimize efficiency.
Guided clients in completing tasks as per employer requirements.
Residential Support
Northpointe Behavioral Health
Kingsford, MI
08.2014 - 06.2015
Resolved disputes between staff and individuals to maintain a harmonious environment.
Oversaw daily cleaning and organization tasks to uphold facility standards.
Assisted individuals with dressing, bathing, and eating to promote independence.
Completed documentation in compliance with state and federal regulations.
Provided guidance to individuals in developing essential life skills.
Monitored activities of individuals to ensure safety and security at all times.
Education
Medical Assistant Diploma - Medical Assistant
Anthem Institute-Springfield
Springfield, PA
05.2010
High School Diploma - General
Iron Mountain Senior High School
Iron Mountain, MI
06.1993
Skills
Appointment Scheduling
Patient Care
Medical Records
Charting
Patient Scheduling
Requesting medical records
EHR documention
Confirmation and updating of patient demographics
Work closely with Medicare program
Vitals Monitoring
Medical Terminology
Vital Sign Recording
Obtaining pre-authorizations
Ordering office supplies
Office contact for electronic medical records program
knowledge of One Content, Paragon, T-System, Athena
Certification
NRA Certified Pistol - Personal Protection In The Home
Personal Protection Outside The Home
References
Dr. Nilar Shein, 906-282-0313, VA Medical Center
Anthony Erickson, 906-396-1119, Scotty's Muffler and Bullseyes to Badguys
Patient Access Representative-Patient Registration at Marshfield Medical Center DickinsonPatient Access Representative-Patient Registration at Marshfield Medical Center Dickinson