Summary
Overview
Work History
Education
Skills
Timeline
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Donna Scott

Porter,TX

Summary

Dynamic Owner/Manager at Oak Grove Inc. with a proven track record in relationship management and small business operations. Enhanced customer satisfaction through exceptional service and efficient processes, leading to increased repeat business. Skilled in financial reporting and team leadership, fostering a high-performing environment dedicated to achieving company goals.

Overview

25
25
years of professional experience

Work History

Owner/Manager

Oak Grove Inc.
07.1999 - 09.2024
  • Managed day-to-day business operations.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
  • Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
  • Trained and motivated employees to perform daily business functions.

Education

Overlea High School
Baltimore, MD

Skills

  • Relationship management
  • Small business operations
  • Relationship building
  • Verbal and written communication

Timeline

Owner/Manager

Oak Grove Inc.
07.1999 - 09.2024

Overlea High School

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