Donna Searles
Warwick,RI
Summary
Experienced with surgical schedule management and patient care coordination. Utilizes strong organizational skills to enhance operational efficiency and patient outcomes.
Professional administrative skills with broad experience in managing office operations, scheduling, and correspondence. Strong focus on team collaboration and achieving outcomes. Highly adaptable, reliable, and skilled in organizing, multitasking, and maintaining confidentiality. Known for effective communication and problem-solving abilities, contributing to productive work environment.
Overview
17
17
years of professional experience
Work History
Administrative Secretary/Surgical Coordinator
Kent Hospital
01.2023 - Current
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Efficiently managed high volume caseloads while maintaining meticulous attention to detail in scheduling logistics and documentation.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Enhanced surgical team communication by maintaining accurate schedules and promptly addressing any changes or concerns.
Office Manager/Surgical Coordinator Thoracic Dept.
Kent Hospital
07.2008 - 09.2017
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained strict adherence to HIPAA regulations, protecting the privacy of patient information at all times.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Improved patient experience by efficiently coordinating pre-operative preparations and post-operative follow-up care.
Education
Medical Assistant/Secretary
The Sawyer School
Warwick, RISkills
- Document preparation
- Verbal communication
- File management
- Meeting coordination
- Correspondence preparation
- Scheduling and calendar management
Timeline
Administrative Secretary/Surgical Coordinator
Kent Hospital
01.2023 - Current
Office Manager/Surgical Coordinator Thoracic Dept.
Kent Hospital
07.2008 - 09.2017
Medical Assistant/Secretary
The Sawyer School
Similar Profiles
Steven RodriguesSteven Rodrigues
General Maintenance Worker at Kent HospitalGeneral Maintenance Worker at Kent Hospital
RACHEL M. STABILERACHEL M. STABILE
Medical Secretary at Kent HospitalMedical Secretary at Kent Hospital
Paige E. SpoonerPaige E. Spooner
Student Nurse at Kent HospitalStudent Nurse at Kent Hospital
Nectarios ConstantinouNectarios Constantinou
Shipdock at Amazon Fulfillment CenterShipdock at Amazon Fulfillment Center
Kendall FeraKendall Fera
Waitress at Greggs RestaurantsWaitress at Greggs Restaurants