Donna Sexton
Knoxville,TN
Summary
Dedicated Sales Associate with over 20 years of experience in retail. Skilled in transaction processing and inventory management, consistently providing exceptional customer service and support. Ready to leverage expertise to drive sales growth and enhance customer loyalty.
Overview
22
22
years of professional experience
Work History
Sales Associate
Discount Mattress
Knoxville, Tennessee
09.2003 - 05.2025
- Assisted customers in selecting the right mattress for their needs.
- Demonstrated product features and benefits to enhance customer understanding.
- Processed transactions accurately using point-of-sale systems.
- Provided post-sale support, addressing customer inquiries and concerns promptly.
- Engaged in ongoing training to stay current on product knowledge and trends.
- Resolved conflicts effectively, ensuring customer satisfaction and loyalty.
- Helped customers find specific products, answered questions, and offered product advice.
- Greeted customers and provided exceptional customer service.
- Addressed customer complaints to ensure satisfaction in a professional manner.
- Worked with fellow sales team members to achieve group targets.
Sales Associate
Belk
Knoxville, Tennessee
08.2005 - 07.2006
- Advised customers on product selection and application techniques.
- Conducted makeup demonstrations to showcase products effectively.
- Greeted customers, answered questions and provided product knowledge.
- Processed transactions accurately using point-of-sale systems.
- Maintained up-to-date knowledge of cosmetic trends and product launches.
- Assisted in organizing promotional events and in-store displays.
- Implemented merchandising displays and promotional products to meet marketing standards.
Education
Some College (No Degree) - General Studies
University of Tennessee
Knoxville, TNSkills
- Sales strategy
- Product demonstration
- Point-of-sale operations
- In-store promotions
- Stock replenishment
- Customer relationship management
Timeline
Sales Associate
Belk
08.2005 - 07.2006
Sales Associate
Discount Mattress
09.2003 - 05.2025
Some College (No Degree) - General Studies
University of Tennessee