Donna Soto
Austin,TX
Summary
Dedicated professional with demonstrated strengths in customer service, time management, and trend tracking. Good at troubleshooting problems and building successful solutions. Excellent verbal and written communicator with strong background cultivating positive relationships and exceeding goals.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Case Manager
HCA Healthcare (Round Rock Medical Center)
06.2024 - Current
- Conducted thorough assessments of clients' situations, identifying issues, goals, and necessary interventions.
- Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
- Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.
- Enhanced communication between clients and providers through consistent follow-ups and progress updates.
- Coordinated services with other agencies, community-based organizations, and healthcare professionals to provide useful benefits to clients.
Registered Nurse
HCA Healthcare (South Austin Medical Center)
02.2021 - 05.2024
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
- Implemented medication and IV administration, catheter insertion, and airway management.
- Reviewed post-operative orders and continuously monitored patients' post-operative vitals, set up PCA and fluids, and oriented patients to unit.
- Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
Registered Nurse
Leander ISD
06.2022 - 05.2024
- Helped patients feel comfortable and at ease with treatments and care using culturally-appropriate strategies.
- Conducted accurate chart updates for 755 students in computer system.
- Initiated emergency interventions in response to sudden changes in patient condition or acute medical emergencies.
- Facilitated patient-family conferences by mediating conflicts clarifying misunderstandings providing information about available resource options for care.
General Manager
Doyle Chapman Motor Sales
03.2004 - 03.2018
- Delivered business strategy and developed systems and procedures to improve operational quality and team efficiency.
- Developed and maintained relationships with repeat customers and suppliers through continual communication and interaction.
- Directed work of sales and service teams to deliver exceptional client experiences.
Education
Bachelor of Science in Nursing - Nursing
Concordia University Texas
Austin, TX12.2020
Skills
- Fluent in Spanish
- Critical Care
- Adaptability and Flexibility
- Attention to Detail
- Emergency Procedures
- Medical Records Management
- Strong Clinical Judgement
Credentials
BSN, RN
Certification
- BLS, American Heart Association - Current
- ALS, American Red Cross-Current
- PALS - Pediatric Advanced Life Support-Current
- PEARS-Current
- NIH Stroke-Current
- Stop the Bleed Trainer
Timeline
Case Manager
HCA Healthcare (Round Rock Medical Center)
06.2024 - Current
Registered Nurse
Leander ISD
06.2022 - 05.2024
Registered Nurse
HCA Healthcare (South Austin Medical Center)
02.2021 - 05.2024
General Manager
Doyle Chapman Motor Sales
03.2004 - 03.2018
Bachelor of Science in Nursing - Nursing
Concordia University Texas
- BLS, American Heart Association - Current
- ALS, American Red Cross-Current
- PALS - Pediatric Advanced Life Support-Current
- PEARS-Current
- NIH Stroke-Current
- Stop the Bleed Trainer
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