Case Manager
Northside Inter Community Agency
Fort Worth, TX
06.2022 - Present
- Provided case management services including intake, assessment, crisis intervention, advocacy, referral and monitoring of families.
- Maintained up-to-date case records with case activity status.
- Assisted individuals with eligibility for available benefits.
- Adhered to ethical principles and standards to protect clients' confidential information.
- Communicated with legal services providers, social services agencies regarding cases.
- Met with clients to conduct needs assessments, recommending appropriate support and service offerings.
- Made appropriate referrals to other programs and agencies to provide clients with well-rounded support.
- Record case notes and follow up documentation and serve client.
- Assisted clients needing additional support by scheduling appointments to another Agency .
- Maintained and developed community relationships to support my client.
- Acted as role model for clients by exhibiting positive behaviors.
- Prepared patients for self-management and decision-making responsibilities.