Summary
Overview
Work History
Education
Skills
Websites
Activities
Volunteer Experience
Additional Information
Timeline
Generic

Donna Stretch

Elgin,IL

Summary

Multi-talented business leader bringing 6 years of experience as successful Founder / CEO. Strategic problem solver and change manager. Visionary executives implement plans that meet current and future needs. Key expertise in 501(c)(3) non-for-profit industry. Raising scholarship money for children of veterans, awareness for PTSD and TBI injuries and comfort dogs. Giving back to the community, volunteering expertise (no salary). Awarding over $36,000.00 in scholarship money over the last five years (Specialist Ethan J. Martin Scholarship) "A Salute To Our Heroes" Foundation.

Medical Manager offering 35 years of building robust service delivery models and achieving optimal patient outcomes. Accomplished in growing practice year-over-year through effective business development and marketing strategies. Successful in building strong relationships with patients, staff and local healthcare partners. Expert in patient care and business administration with success designing effective patient care and business models. Focused on continuous quality improvement and leadership development.

Overview

36
36
years of professional experience

Work History

Medical Records Specialist

Fox Valley Orthopedics
08.2022 - 05.2024
  • Handling of patient Personal Injuries and Worker's Compensation injuries cases with attorney offices, patients and insurance companies
  • Performed data entry and processing into system databases and troubleshot minor computer issues
  • Used Microsoft / Word to manage asset, Athena, Centricity program, Scanning of medical records.
  • Managed medical records for 30 patients that are being requested by attorneys on a daily basis.

Medical Office Manager

Elgin Naprapathic Healthcare and Pain Management
06.1988 - 10.2023
  • Managed staff scheduling and set patient scheduling policy
  • Supervised cleaning staff and coordinated equipment maintenance activities
  • Performed data entry and processing into system databases and troubleshot minor computer issues
  • Maintained and managed filing, chart keeping and organizational systems for practice
  • Developed and implemented office policies and procedures while adhering to HIPAA and OSHA regulations
  • Handling of patient Personal Injuries and Worker's Compensation injuries cases with attorney offices and insurance companies
  • Data bases Client Tracker
  • Collection specialist – patient accounts.
  • Managed 20 employees with various personalities and from different cultures for large 2-physician practice.

Consultant Manager

ICD Pro
05.2003 - 05.2013
  • Cooperated with project partners to develop system analysis and new system design based on patient specifications
  • Supervised teams of 20 people with focus on increasing efficiency
  • Hiring employees and maintaining long-term relationships with existing ones
  • Implemented job function procedures to increase efficiency and staff engagement
  • Used Microsoft / Word to manage asset Collections patient accounts.
  • Negotiated favorable contracts on behalf of clients, resulting in cost savings and enhanced value propositions.
  • Streamlined internal processes for improved efficiency and increased team productivity.
  • Implemented innovative business strategies to drive revenue growth and market expansion.

Education

CA in Chiropractic Assistance -

National University of Health Sciences
Lombard, IL
09.1989

Bachelor of Arts in Art and Design -

School of The Art Institute of Chicago
Chicago, IL
05.1980

Certification of Business Management in Banking and Financial Support Services -

Chicago Banking Institute
Chicago, IL
10.1979

Skills

  • Team Leadership
  • Time Management
  • Verbal and written communication
  • Complex Problem-Solving
  • Business development and planning
  • Decision-Making
  • Relationship building and management
  • HIPAA Compliance
  • Customer Service
  • Teamwork and Collaboration
  • Customer Satisfaction
  • Client Relations

Activities

Fox Valley Donor Club Member - Economic Empowerment for Women

Volunteer Experience

  • Fox Valley Hands of Hope (hospice and grieving), Geneva, IL, 06/2017, Present
  • Beaux Arts - Fundraising for Scholarships for the Performing Arts, 03/2017, Present

Additional Information

Looking for part time work with flexible hours working three days a week (preferably remote from home if at all possible). To continue to giving back and playing it forward to my community, raising scholarship money for children of veterans and volunteering philanthropic organizations.


I am a single parent / veteran mom and I want to give back to those that gave so much for our country!

Timeline

Medical Records Specialist

Fox Valley Orthopedics
08.2022 - 05.2024

Consultant Manager

ICD Pro
05.2003 - 05.2013

Medical Office Manager

Elgin Naprapathic Healthcare and Pain Management
06.1988 - 10.2023

CA in Chiropractic Assistance -

National University of Health Sciences

Bachelor of Arts in Art and Design -

School of The Art Institute of Chicago

Certification of Business Management in Banking and Financial Support Services -

Chicago Banking Institute
Donna Stretch