Donna White
Ocala,FL
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
34
34
years of professional experience
Work History
Office Manager
Joe Hudson Collision Center
Lady Lake, FL, USA
04.2018 - Current
- Schedule all appointments, take payments, and apply them to their file, setting up new vendors.
- Get all bank deposits ready and deposit them.
- Input invoices for all vendors and send them to corporate for payment.
- Order all office supplies.
- Assist the General Manager in his daily tasks as needed.
- Coordinated daily operations and workflow for administrative staff to enhance productivity.
Customer Service
Back to New Heating & Cooling
Homosassa, FL, USA
10.2017 - 04.2018
- Calling customers to set appointments for service, scheduling service calls when needed, closing out calls for technicians, assisting the Office Manager.
- Enhanced customer service by promptly addressing inquiries and concerns.
Customer Service
All About Water and Solar
Leesburg, FL, USA
01.2017 - 09.2017
- Calling customers that need service, setting appointments, confirming them, getting the technician's prepared for the day.
Customer Service
Teleiman
Crystal River, FL, USA
11.2016 - 10.2015
- Taking phone calls from customers, processing their returns, taking payments, explaining the products, and placing new orders.
Secretary/Receptionist
Unistaff/Schafer Motor
Orange, VA, USA
04.2008 - 11.2007
- Answering multi–phone lines, faxing, filing, entering inventory into the computer, preparing monthly bills and sending them out, entering payments, making bank deposits.
Accounting/Billing
DeWeese Company
Warrenton, VA, USA
02.2004 - 06.2002
- Responsible for doing all the billing, purchase orders, setting all appointments, setting up new vendors, filing, typing, answering phones, ordering office supplies, timesheets, mail (incoming and out going), counting donations and recording them, preparing bank deposits.
Project Administrator
Toll Brothers
Haymarket, VA, USA
10.2001 - 08.2000
- Responsible for doing all the billing to get the sub-contractors paid, purchase orders, setting all appointments, setting up new vendors, assisting Project Manager and Construction Manager, bank deposits, filing, typing, answering phones, ordering all office supplies, timesheets, answering questions about the product line.
Hostess
Applebee's
Warrenton, VA, USA
05.1997 - 08.1991
- Responsible for seating guests and helping servers.
Overhead Crane Operator
Williams Enterprise
Manassas, VA, USA
12.1991 - 07.1987
- Responsible for loading and unloading steel used to make bridges.
Education
Fauquier High School
Warrenton, VA06-1987
Skills
- Customer service
- Expense reporting
- Billing
- Phone and email etiquette
- Credit and collections
- Scheduling
Timeline
Office Manager
Joe Hudson Collision Center
04.2018 - Current
Customer Service
Back to New Heating & Cooling
10.2017 - 04.2018
Customer Service
All About Water and Solar
01.2017 - 09.2017
Customer Service
Teleiman
11.2016 - 10.2015
Secretary/Receptionist
Unistaff/Schafer Motor
04.2008 - 11.2007
Accounting/Billing
DeWeese Company
02.2004 - 06.2002
Project Administrator
Toll Brothers
10.2001 - 08.2000
Hostess
Applebee's
05.1997 - 08.1991
Overhead Crane Operator
Williams Enterprise
12.1991 - 07.1987
Fauquier High School