Donna Williams
York,PA
Summary
Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Back Office Lead Medical Assistant
WellSpan Philhaven Behavioral Health
York, Pennsylvania
07.2015 - Current
- Precepted newly hired medical assistants to train each on office procedures and important tasks.
- Monitored office procedures to correct problems and implement proactive improvements for better patient flow.
- Documented patient information in EMR and prepared paperwork for [Job title]s.
- Enforced department policies and procedures to keep team operating effectively and delivering top-notch care.
- Protected patients and staff from infection risks by routinely cleaning and disinfecting common areas and patient rooms.
- Audited samples and refrigerated medications to verify freshness and remove any expired packages.
- Sanitized, restocked and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions and prepared for physician examinations.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Collected and documented patient medical information such as blood pressure and weight.
- Called and faxed pharmacies to submit prescriptions and refills.
- Gathered forms and copied insurance cards to collect patient information for billing and insurance filing.
Medical Assistant
Wellspan Neurosurgery
York, PA
01.2013 - 07.2015
- Sanitized, restocked and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms and allergies.
- Directed patients to exam rooms, fielded questions and prepared for physician examinations.
- Collected and documented patient medical information such as blood pressure and weight.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Called and faxed pharmacies to submit prescriptions and refills.
- Scheduled appointments, registered patients and distributed sample pharmaceuticals as prescribed.
- Obtained pre- and post-treatment vital signs and weight.
- Gathered forms and copied insurance cards to collect patient information for billing and insurance filing.
Education
High School Diploma -
William Penn Senior High School
York, PASkills
- Staff Training
- Coordinating Drug Refills
- Team Management
- Cleaning and Organizing
- Updating Medical Records
- Clerical Support
- Patient Medical Histories
- HIPAA Compliance
- Electronic Charting
- Removing Sutures
- Medical History Collection
- Proper Waste Disposal
- Medical Histories and Vital Statistics
- Remote Video Conferencing
- Explaining Instructions
- Patient Data Gathering
- Vitals Collection and Documentation
- Taking Vital Signs
- Weights and Measurements
Certification
- CPR certification
- Pennsylvania child abuse clearance
- Pennsylvania criminal background check
- Pennsylvania child abuse history certification
Timeline
Back Office Lead Medical Assistant
WellSpan Philhaven Behavioral Health
07.2015 - Current
Medical Assistant
Wellspan Neurosurgery
01.2013 - 07.2015
High School Diploma -
William Penn Senior High School
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