Donna Williams
Avery,TX
Summary
Accomplished professional with a proven track record at Avery ISD, adept in operations management and fostering customer relations. Expertise in policy implementation and records management, significantly enhancing operational efficiency and workplace culture. Demonstrates strong leadership in strategic planning and employee engagement, driving substantial improvements in customer satisfaction and business success.
Overview
42
42
years of professional experience
Work History
Co-Owner
JW &DW Enterprises.LLC
Avery, TX
01.1983 - Current
- Managed day-to-day operations efficiently, ensuring smooth workflow and timely completion of tasks.
- Collaborated with co-owner on strategic planning initiatives for long-term business success.
- Improved customer satisfaction ratings by consistently delivering high-quality products and services.
- Oversaw financial management tasks, including budgeting, forecasting, and cash flow optimization.
Administrative Assistant
Avery ISD
Avery, TX
11.2007 - 12.2022
- Streamlined office operations by implementing efficient administrative processes and procedures.
- Facilitated seamless transitions during leadership changes within the district through thorough documentation of protocols and procedures for new personnel orientation.
- Coordinated travel arrangements for the Superintendent, optimizing costs while ensuring smooth itinerary planning.
- Organized professional development opportunities for district staff members by coordinating workshops, trainings, and conferences.
Director HR
Avery ISD
Avery, TX
09.2007 - 05.2022
- Fostered positive work environment through comprehensive employee relations program. Assisted employees during open enrollment. Other duties performed were to process payroll twice a month. Kept all employees records current, preformed a criminal background.
- Directed each phase of hiring process, encompassing employment verification, employee relations investigations, criminal background checks and onboarding.
- Managed complex employee relations issues, fostering a positive workplace culture and reducing legal risks.
Secretary
Avery ISD
Avery TX
06.2002 - 11.2005
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Answered multi-line phone system and enthusiastically greeted callers.
- Maintained daily report documents, memos and invoices.
- Scheduled appointments and conducted follow-up calls to clients.
Teacher Aide
Avery ISD
Avery, TX
01.1993 - 05.2002
- Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
- Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
- Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
- Maintained accurate records of student progress, attendance, and behavior to facilitate ongoing communication with parents about their child''s educational journey.
Education
No Degree - Accounting And Finance
North Harris Jr. College
Spring, TXNo Degree - Accounting And Finance
Paris Jr. College
Paris, TXGED -
Avery,ISD
Avery, TX05.1978
Skills
- Small business operations
- Customer Relations
- Policy and procedure implementation
- Sales Strategies
- Records Management
- Operations Management
Timeline
Administrative Assistant
Avery ISD
11.2007 - 12.2022
Director HR
Avery ISD
09.2007 - 05.2022
Secretary
Avery ISD
06.2002 - 11.2005
Teacher Aide
Avery ISD
01.1993 - 05.2002
Co-Owner
JW &DW Enterprises.LLC
01.1983 - Current
No Degree - Accounting And Finance
North Harris Jr. College
No Degree - Accounting And Finance
Paris Jr. College
GED -
Avery,ISD