Donna Woodford
Administrative Management
Panama City,United States
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Owner Relations Manager
RealJoy
04.2022 - 01.2024
- Specializing in builing and maintaining relationships, acting as a interdepartmental liason, monitoring owner retention, extending prompt service to owners, conducting internal weekly meetings to maximize and streamline communication and revenue, maintaining owner property records, and complying with city, county, and state ordinances.
Clinical Service Coordinator
Florida Cancer Affiliates
02.2018 - 04.2022
- Specializing in coordinating the scheduling of scans, outgoing referrals, follow-up appointments, incoming referrals, documents management, scheduling, telephone triage
Medical Assistant & Surgical Scheduler
Dermatology Specialist of Florida
04.2014 - 01.2018
- Specializing in patient triage, telephone triage, medical records transcription, patient care coordination, assisting with medical procedures, quality assurance, employee training, etc.
Certified Nursing Assistant
Care Minders
12.2010 - 11.2013
- Specializing in vitals assessment, patient monitoring / companionship, assistance with ADL's, assistance with prescribed physical therapy, patient bathing, patient grooming, personal care, etc
Certified Nursing Assistant
Panama City Nursing Center
05.2007 - 12.2010
- Specializing in vitals assessment, patient monitoring / companionship, assistance with ADL's, assistance with prescribed physical therapy, patient bathing, patient grooming, personal care, etc
Student Loan Counselor
SallieMae
02.2003 - 05.2007
- Student Loan Services specializing in the origination of private and federal student loans, credit analysis and repayment options
- I also crossed trained employees on phone etiquette, federal and private guidelines for loans, credit analysis, repayment option plans, etc.
Education
Medical Billing & Coding -
Bryant & Stratton College
08.2021
Certified Nursing Assistant -
The Florida Department of Health's Board of Nursing
08.2014
General Studies -
Crest Senior High School
05.2001
Skills
- Healthcare Expert
- Medical Coding Proficient
- Group Administration
- Scheduling Expert
- Quality Assurance
- Communication Expert
- Team Building
- Microsoft Advanced
- Microsoft Outlook
- Microsoft PowerPoint
- Microsoft Word
- Microsoft Excel
- Documentation and Record Keeping
- Performance Management
- Policy Implementation
- Staff Development
- Project Management
- Staff Training and Development
- Customer Relationship Management
- Quality Assurance
- Customer Service
- Project Planning
- Problem Resolution
- Preventive Maintenance
- Administration and Reporting
- Teamwork and Collaboration
- Professional and Courteous
- Employee Coaching and Mentoring
- Idea Development and Brainstorming
Skills Tests
eSkill Standard Remote Working, 100%
Office Setup
PC, Wireless
Certifications Memberships
- Certified Nursing Assistant
- Medical Billing & Coding
Schedule Flexibility
Flexible Schedule, Full-Time Schedule, Remote Work
Certification
- Certified Nursing Assistant - 2007-2013
Timeline
Owner Relations Manager
RealJoy
04.2022 - 01.2024
Clinical Service Coordinator
Florida Cancer Affiliates
02.2018 - 04.2022
Medical Assistant & Surgical Scheduler
Dermatology Specialist of Florida
04.2014 - 01.2018
Certified Nursing Assistant
Care Minders
12.2010 - 11.2013
Certified Nursing Assistant
Panama City Nursing Center
05.2007 - 12.2010
Student Loan Counselor
SallieMae
02.2003 - 05.2007
Medical Billing & Coding -
Bryant & Stratton College
Certified Nursing Assistant -
The Florida Department of Health's Board of Nursing
General Studies -
Crest Senior High School
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