Donnalee Ward
Palm Beach Gardens
Summary
Knowledgeable Shift Manager proficient in scheduling, money handling and team management. Successful at overseeing all areas of operations. Makes adjustments to scheduling and task prioritization to keep assignments and projects on schedule.
Overview
2026
2026
years of professional experience
Work History
Shift Manager
Dunkin donuts
West Palm Beach
2016 - Current
- Supervised daily operations and staff scheduling for efficient service delivery.
- Trained new team members on food safety and customer service standards.
- Managed inventory levels and ordered supplies to ensure stock availability.
Home Health Aide Assistant
Moores home Care services
Riviera Beach
02.2018 - 05.2023
- Assisted clients with daily living activities and personal care routines.
- Monitored client health and reported changes to healthcare professionals.
- Provided companionship and emotional support to enhance client well-being.
- Collaborated with family members to address client needs and preferences.
- Coordinated transportation for clients to medical appointments and social activities.
- Maintained accurate records of client care and progress notes.
Education
D Security License - Security Training
Delux Security School
West Palm Beach, FL 01.2025 - 01.2025
Home Health Aide - Home Health Aide Assistant
All Counting Nursing Institute
Oakland Park , FL 03.2017 - 03.2017
Skills
- Staff scheduling
- Inventory management
- Food safety
- Customer service
- Training and development
- Health monitoring
- Record keeping
- Client support
- Team collaboration
- Problem solving
- Effective communication
- Time management
- Conflict resolution
- Decision making
- Leadership
- Opening and closing procedures
- Payment processing
- Shift checklists
- Compliance
- Staff training and onboarding
- Verbal and written communication
- Delegating work
- Safety compliance
- Operations management
- Inventory controls
- Customer service focus
- Staff motivation
- Workplace safety
- Team development
- Schedule oversight
- Interpersonal skills
- Inventory control
- Reporting and documenting
- Shift leadership
- Employee training
- Team building
- Relationship building
Timeline
D Security License - Security Training
Delux Security School
01.2025 - 01.2025
Home Health Aide Assistant
Moores home Care services
02.2018 - 05.2023
Home Health Aide - Home Health Aide Assistant
All Counting Nursing Institute
03.2017 - 03.2017
Shift Manager
Dunkin donuts
2016 - Current