Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Donnel Young

Tulsa,OK

Summary

Dynamic transportation professional with a proven track record at Tulsa Public Schools, excelling in customer relations and logistics coordination. Successfully managed a team of 40 drivers, enhancing performance and safety measures, resulting in improved service ratings. Expertise in crisis management and relationship building drives operational excellence and client satisfaction.

Overview

30
30
years of professional experience
1
1
Certification

Work History

Owner

Young Enterprize Transportation Escort, Tulsa — Fo
01.2015 - Current
  • Managed day-to-day business operations.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
  • Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
  • Trained and motivated employees to perform daily business functions.
  • Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
  • Develop & maintain company budget, financial management and revenue and expenditure reports.
  • Provide funeral transportation services.
  • Manage business operations that net an average revenue of $80k-$110k per year.

Transportation Manager

Tulsa Public Schools
09.1995 - Current
  • Maintained compliance with all regulations, avoiding fines and penalties for the organization.
  • Managed a team of drivers, providing support and guidance to improve performance and productivity.
  • Supervised department personnel by assigning and directing daily tasks as well as evaluating performance to enhance productivity and resolve problems.
  • Researched distance, traffic patterns and other aspects to determine cost-effective and productive routes for deliveries.
  • Organized records of vehicles, schedules and completed orders.
  • Conducted regular evaluations of transportation procedures for continuous improvement opportunities.
  • Oversaw team of 40 drivers by reviewing performance to promote timely and efficient deliveries and operations.
  • Resolved customer issues efficiently, minimizing lost business due to transportation errors or delays.
  • Collaborated with other departments, aligning goals to improve overall company performance.
  • Communicated with customer service and sales teams to improve productivity and service ratings.
  • Implemented safety measures, resulting in a significant decrease in accidents and injuries among drivers.

Education

Boley High
Boley Oklahoma

Skills

  • Customer relations
  • Small business operations
  • Relationship building
  • Verbal and written communication
  • Transportation Logistics & Coordination
  • MANDT Instructional, Training and Coaching
  • Bussing operations, technical, & service routing
  • Expertise in trauma-informed, conflict resolution, crisis management

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Oklahoma School Bus Instructor Certification
  • Certified MANDT Instructor
  • Physical Assistant Program Certification-Oklahoma State University; Health Training Center
  • Crisis Prevention Institute Certification in Nonviolent prevention
  • Operation Lifesaver & Safety Instructor (railroad grade crossing)
  • Certificate of Training for Oklahoma Gang Investigator Association
  • Class A CDL License

Certification

Certified MANDT Instructor

Certified CDL Instructor

Certificate in Vector Training

Timeline

Owner

Young Enterprize Transportation Escort, Tulsa — Fo
01.2015 - Current

Transportation Manager

Tulsa Public Schools
09.1995 - Current

Boley High

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