Donnell Hurd
Lakeside Behavioral Health System
Memphis,TN
10
years of professional experience
A strong desire to enter into a position that will require strong commitment, effective communication skills, and great teamwork skills.
Work History
Mental Health Technician
4 Years 5 Months- Monitored patient behavior and mental state in compliance with treatment plans.
- Assisted in therapeutic activities to promote patient engagement and recovery.
- Documented patient progress and behavioral observations accurately and consistently.
- Collaborated with multidisciplinary teams to develop individualized care strategies.
- Trained new staff on protocols, enhancing team efficiency and adherence to standards.
- Led crisis intervention efforts, ensuring safety for patients and staff.
- Performed scheduled patient safety checks and documented results to establish patients' well-being.
- Helped patients with meals, activities of daily living (ADLs) and facility transfers to promote security and patient well-being.
- Provided crisis intervention and de-escalation techniques for patients experiencing emotional distress or exhibiting aggressive behaviors.
- Applied de-escalation and limit-setting techniques to promote patient cooperation.
- Observed patient behaviors and mental status and notified RN of unusual or potentially dangerous occurrences.
- Assisted with patient restraint and seclusion scenarios to create safe environment for patient and medical personnel.
- Maintained detailed records of patient interactions, ensuring accurate documentation for future reference.
- Escorted patients from unit to meals, activities, and visitation areas to maintain standard of safety and security.
- Assisted individuals with daily living activities such as grooming, meal preparation, or mobility when necessary.
- Monitored patients'' progress, documenting changes in behavior and updating treatment plans accordingly.
Automotive Sales Associate
5 Months- Negotiate and complete automotive sales and finance contracts
- Respond to automotive inquires, suggest trade-ins, and sell additional vehicle warranties
Fresh Associate
1 Year- Pack ready-to-sell products in proper containers and maintain a clean display area
Wireless Specialist
- Work toward sales quotas for wireless phones, services, and accessories through a vendor service to maintain sales goals.
Cap Team 2 Associate
10 Months- Unload General Merchandise trucks and separated them onto different pallets according to department
- Operate manual and electric pallet jacks to move bulks of merchandise on to the sales floor for stocking.
Education
Bachelor of Science - Criminal Justice
High School Diploma
Skills
De-escalation techniques
Behavior observation
Stress reduction techniques
Suicide prevention
Behavior management
Patience
Timeline
Mental Health Technician
Lakeside Behavioral Health System
02.2022 - CurrentRead More
Automotive Sales Associate
Gossett Hyundai
04.2021 - 09.2021Read More
Wireless Specialist
T-ROC Global
11.2020 - 03.2020Read More
Fresh Associate
Sam’s Club
10.2019 - 10.2020Read More
Cap Team 2 Associate
Walmart
02.2016 - 12.2016Read More
Miles College
Bachelor of Science from Criminal Justice
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Paragould High School
High School Diploma
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