Donnella Buck
Palm Beach Gardens,FL
Summary
Motivated professional offering proficiency in data entry combined with strong mathematical and analytical thinking skills. Personable team player with exceptional customer service abilities. Fast learner and committed to continuous, self-directed learning.
Overview
5
5
years of professional experience
Work History
Data Entry Specialist
Corporate Creations/ComputerShare
09.2021 - 01.2024
- Enhanced data accuracy by meticulously inputting and validating information from various sources.
- Improved efficiency in data entry tasks by streamlining processes and utilizing keyboard shortcuts.
- Reduced errors in data records by conducting thorough quality checks and implementing corrective measures.
- Expedited project completion timelines by efficiently managing high volumes of data entry tasks.
- Shared incomplete and deficient data sets with supervisors for resolution.
- Kept detailed notes during meetings and relayed information to co-workers through email.
- Monitored updates to company databases and corrected identified errors.
- Scanned documents into the company's database system using optical character recognition software.
- Utilized various software applications to enter, update, verify, and retrieve data efficiently.
- Verified confidential or private client information in adherence to state and federal laws.
- Maintained database by entering new and updated customer and account information.
- Validated customer information, such as addresses and contact numbers.
- Remained focused for lengthy periods to accurately perform work with adequate speed.
- Created spreadsheets for tracking incoming orders and outgoing shipments.
- Resolved problems related to incorrect or incomplete data entries.
Project Coordinator
A.B. Data, Ltd.
Palm Beach Gardens, Florida
01.2024 - 09.2024
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Managed time efficiently in order to complete all tasks within deadlines.
Account Manager
State Farm
05.2021 - 07.2021
- Increased client satisfaction by building strong relationships and addressing their needs promptly.
- Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
- Developed customized account plans for clients to help them achieve their business goals.
- Assisted in developing pricing models based on competitor analysis.
- Identified customer needs by asking questions and advising on best solutions.
- Listened to customer needs to identify and recommend best products and services.
- Conferred with management to offer feedback on operations and promotions based on customer preferences and purchasing habits.
- Kept accurate records pertaining to inventory and account notes, documenting any contract updates and renewals.
- Motivated and worked with onboarding team members to successfully integrate new employees into organization.
Fleet Manager
Carl Hogan Toyota
11.2019 - 12.2020
- Increased fleet efficiency by implementing preventive maintenance programs and scheduling regular vehicle inspections.
- Reduced repair costs through the establishment of strategic partnerships with reliable vendors and negotiating favorable contract terms.
- Streamlined vehicle allocation processes for optimal utilization of resources and timely delivery of services.
- Improved driver performance by conducting regular training sessions, monitoring driving habits, and providing constructive feedback.
- Communicated with upper management and drivers to build lasting relationships.
- Mitigated regulatory risks by monitoring vehicles to ensure operational, state and federal compliance.
- Reviewed driver logs for accuracy and compliance with regulations.
- Conducted regular vehicle inspections to identify potential problems or issues.
- Assessed fuel usage and developed strategies to reduce costs and improve efficiency.
- Supported leadership by delegating assignments and monitoring mechanic performance to ensure timely work completion.
Education
Associate of Applied Science - Automotive Engineering Technology
East Mississippi Community College
Mayhew, MS05.2021
High School Diploma -
Columbus High School
Columbus, MS05.2019
Skills
- Excel Formulas
- Spreadsheet Management
- Data Reporting
- Report Drafting
- Information Verification
- Data Verification
- Data Processing
- Compiling Data
- Microsoft Office Proficiency
- Identifying Errors
- Document Scanning
- Data Collection
References
References available upon request.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Project Coordinator
A.B. Data, Ltd.
01.2024 - 09.2024
Data Entry Specialist
Corporate Creations/ComputerShare
09.2021 - 01.2024
Account Manager
State Farm
05.2021 - 07.2021
Fleet Manager
Carl Hogan Toyota
11.2019 - 12.2020
Associate of Applied Science - Automotive Engineering Technology
East Mississippi Community College
High School Diploma -
Columbus High School
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