Donnetta Howard
Kennett
Summary
Hardworking and motivated professional with several years of experience and record of success in industry. Solid history balancing team performance, customer service targets and business objectives. Dedicated to working closely with employees to maximize productivity and optimize procedures. Decisive leader with good planning and organizational skills.
Overview
29
29
years of professional experience
Work History
Manager
Diamond Hospitality/ Hardees
Piggott
07.2011 - Current
- Ensured compliance with health standards by overseeing daily restaurant operations.
- Optimized labor costs and service quality through strategic staff scheduling.
- Trained new employees on company policies and customer service protocols.
- Minimized waste and loss by implementing inventory control procedures.
- Processed orders efficiently, ensuring timely service delivery.
- Enhanced customer service procedures through team collaboration.
- Fostered a positive environment while addressing customer needs effectively.
- Managed daily business operations, including budgeting, staffing, and sales.
Restaurant General Manager
Pizza Hut
Kennett
06.1996 - 07.2011
- Managed daily operations and maintained high service standards.
- Oversaw staff training and development for team efficiency.
- Implemented inventory management systems for stock control.
- Ensured compliance with health and safety regulations consistently.
- Facilitated effective communication between kitchen and front-of-house teams.
- Coordinated scheduling to optimize labor costs and coverage.
Education
High School Diploma -
Kennett High School
Kennett, MO05-1984
Skills
- Staff training
- Budget management
- Compliance oversight
- Inventory control
- Order processing
- Customer relationship management
References
References available upon request.
Timeline
Manager
Diamond Hospitality/ Hardees
07.2011 - Current
Restaurant General Manager
Pizza Hut
06.1996 - 07.2011
High School Diploma -
Kennett High School
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