Donnie Kerksieck
Cuyahoga Falls,OH
Summary
Hardworking and reliable supervisor with strong resource management and logistics skills. Highly organized, proactive and punctual with a team-oriented mentality. My objective is to get our cost per unit as low as possible, while working safely and building healthy work relationships that will last.
Overview
7
7
years of professional experience
Work History
Operations Training Supervisor
DHL eCommerce
Stow, OH
08.2023 - Current
- Launched "New Hire Onboarding" program at CAK.
- Created detailed training checklist to give trainers and outline for training.
- Managed and trained operations trainers in best practices and adult learning principles when providing employees feedback or during performance dialogs.
- Reported employees training progress in performance trackers; utilized result of trackers to better focus on training goals.
- Promoted a culture of continuous learning by organizing workshops related to operations topics. Hosted weekly one-on-one meetings with my team.
- Provided ongoing feedback to staff on their performance during operational trainings.
- Worked with building management to align training team with operation's goals.
- Maintained records of employee participation in operations trainings as well as evaluation results.
- Advised senior management on ways to improve the overall efficiency of operations training activities.
Operations Supervisor
DHL eCommerce
Stow, OH
05.2017 - 08.2023
- Key responsibilities consist of managing a staff of up to 40 employees, ensuring our distribution center follows standard operating procedure and adheres to our SLA with customers.
- Completing time studies on each employee to track staffs performance.
- Worked within strict deadlines and logistics schedules. Worked in collaboration with my general manager and quality assurance manager to learn DHL's failure report, KPI report or Quality Assurance Recap.
- Planned truck schedules and operations plans, to prepare for volume surges to guarantee completion of work.
Education
-
Training Within Industry
09-2023
High School Diploma -
Nordonia High School
Macedonia, OH05.2012
IC3 Certification - Engineering Technology
Cuyahoga Valley Career Center
Brecksville, OH05.2012
Skills
- Budgeting and cost-control strategies
- Production
- Logistics oversight
- Project management
- First Choice
- New Employee Training
- Adult Learning Theories
- Resource Management
- Training Oversight
- Staff supervision
- Team Development Strategies
- Proficient in all Microsoft products
- Performance improvements
- Cost analysis and savings
- Employee development
Timeline
Operations Training Supervisor
DHL eCommerce
08.2023 - Current
Operations Supervisor
DHL eCommerce
05.2017 - 08.2023
-
Training Within Industry
High School Diploma -
Nordonia High School
IC3 Certification - Engineering Technology
Cuyahoga Valley Career Center