Professional Summary
Overview
Work History
Education
Skills
Interests
Timeline

Donnivan Jameson-Sithole

Chipotle
Norwich,CT
4
years of professional experience

Kitchen manager and retail associate with a proven track record in enhancing customer satisfaction and streamlining operations across retail and service environments. Possesses strong skills in customer service, teamwork, and problem-solving, with a keen eye for detail and high level of adaptability. Eager to leverage these abilities to create positive customer experiences and drive success in any environment.

Results-driven worker with expertise in training and developing staff. Known for fostering a positive team environment while maintaining compliance with company standards. Committed to enhancing service quality and operational effectiveness.

Work History

Cashier

4 Months
Shoprite | 09.2022 - 01.2023
  • Processed transactions efficiently, ensuring customer satisfaction and reducing wait times.
  • Managed cash register with accuracy, ensuring financial integrity.
  • Maintain a clean, organized, and fully stocked checkout area, improving store presentation.
  • Resolved customer issues promptly, fostering a positive shopping experience.
  • Utilized POS systems effectively, leading to smooth daily operations.

Assistant retail manager

1 Year 7 Months
Treats pools and spas | 04.2023 - 11.2024
  • Help manage daily operations, enhancing customer satisfaction and boosting sales by measurable results.
  • Occasionally go into the field to service customers pools and further apply knowledge.
  • Analyze sales data to optimize inventory, ensuring product availability and reducing waste.
  • Resolve customer issues swiftly, maintaining positive relationships and increasing repeat business.
  • Foster strong relationships with clients and resulting in improved service delivery and customer retention.
  • Conduct water tests and equipment inspections. Maintain records to properly diagnose solutions.
  • Mentor new team members, promoting learning. Address customer concerns promptly, turning potentially negative experiences into positive outcomes.

Assistant Dog Groomer

4 Months
Carolyns Custom Pup Cuts | 12.2023 - 04.2024
  • Bathed diverse breeds.
  • Carefully addressing each dog's unique needs and ensuring a stress-free bathing experience.
  • Worked smoothly with groomers and pet owners, communicating effectively to understand and meet specific requirements for each client.
  • Created a calm, reassuring environment for anxious dogs, improving their comfort levels during the washing process.
  • ensures safe grooming and bathing practices.

Line Cook

3 Months
Bobbys Burger Palace | 11.2024 - 02.2025
  • learned food safety protocol and maintained a cleanly and organized workstation to adhere to health and safety regulations.
  • learned skills on different stations including the grill and fryers.
  • Implemented improvements in workflow processes, enhancing overall kitchen efficiency during service hours.
  • Prepared multiple orders simultaneously during peak hours.
  • Maximizing customer satisfaction by ensuring food is cooked and assembled to perfection

during my time at bbp I personally worked on my hustle while working on prep and the line. I also focused on my timeliness when arriving to my shifts.

Cook

6 Months
Todd Englishs Tuscany | 02.2025 - 08.2025
  • Prepared diverse menu items in accordance with the restaurants fine dining standards and recipes.
  • Operated kitchen equipment efficiently, ensuring safety and cleanliness throughout workstations.
  • Assisted with walk in management cleaning the flor and shelves.
  • Managed many different stations during a brunch buffet while simultaneously preparing ala carte orders.
  • Ran a made to order pasta bar for two days out of the week.
  • Used my creativity to prepare new and interesting variations for the brunch buffet.

During my time at tuscany I worked on my cleanliness and creativity in the kitchen.

Kitchen Manager

1 Year 1 Month
Chipotle | 09.2025 - Current
  • Oversaw daily prep, ensuring food quality and safety standards were met.
  • Trained staff on culinary techniques and best practices to enhance performance and efficiency.
  • Managed inventory counts,food deliveries and ordering, reducing waste through effective ordering and storage practices.
  • Fostered a positive team environment, promoting collaboration and professional development among kitchen staff.
  • Maintained a clean and safe environment ensuring compliance with health regulations
  • Checked and tested foods to verify quality and temperature.

during my time at chipotle I have worked on my managerial skills and tried to improve my communication

Education

High School Diploma

Norwich Free Academy | Norwich, CT | 06-2023

Vocational Electrical Diploma - Electrical Technology

Porter And Chester Institute | New London, CT | 05-2027
  • Awarded Perfect Attendance
  • 400 hours in a towards electrical apprenticeship
  • 600 hours of classroom instruction
  • 3.77 GPA

Skills

Customer service - Expert
Team collaboration - Expert
Adaptability - Expert
Problem solving - Expert
Attention to detail - Expert
Multitasking - Expert
Cash handling - Experienced
Time management - Skillful
Inventory management - Skillful
Conflict resolution - Skillful
Product knowledge - Expert
Customer retention - Skillful
Training and development - novice
Sales techniques - Novice
Delegation and supervision - Skillful

Interests

In my few hours of free time I love spending time outdoors whether im just walking in the park
fishing
playing badminton in the backyard
going for a challenging hike
or skateboarding down hills. I also enjoy cooking at home as well as eating out at new fun restaurants and exploring local businesses. I live with three dogs as well as the occasional foster do and love all animals.

Timeline

Kitchen Manager

Chipotle
09.2025 - CurrentRead More

Cook

Todd Englishs Tuscany
02.2025 - 08.2025Read More

Line Cook

Bobbys Burger Palace
11.2024 - 02.2025Read More

Assistant Dog Groomer

Carolyns Custom Pup Cuts
12.2023 - 04.2024Read More

Assistant retail manager

Treats pools and spas
04.2023 - 11.2024Read More

Cashier

Shoprite
09.2022 - 01.2023Read More

Porter And Chester Institute

Vocational Electrical Diploma from Electrical Technology
Read More

Norwich Free Academy

High School Diploma
Read More
Donnivan Jameson-Sithole