Donny Cruz
Ward North American
Killeen,TX
2027
years of professional experience
Shift Supervisor at Allied Universal Security Services with a track record in operations management and staff motivation. Enhanced team performance through targeted training and optimized scheduling, achieving significant improvements in compliance and response times. Committed to fostering a culture of safety and excellence, driving operational success and customer satisfaction.
Work History
Shift Supervisor
12 Years 10 Months- Achieved enhanced protocol adherence and procedural compliance among security personnel through effective supervision.
- Delivered improved team performance and compliance by implementing regular training sessions.
- Realized optimized workforce efficiency through effective scheduling and shift management.
- Secured improved response times and documentation accuracy via robust incident reporting procedures.
- Executed daily inspections of fence lines, chemical tanks, and parking lots.
Crew Leader
- Supervised daily crew operations, ensuring adherence to safety protocols and operational standards.
- Trained new team members on equipment usage and company policies, enhancing onboarding efficiency.
- Coordinated workflow among team members to optimize productivity and meet project deadlines.
- Implemented process improvements that streamlined operations and reduced downtime during shifts.
- Conducted regular safety inspections, identifying hazards and promoting a culture of workplace safety.
- Maintained a safe working environment by enforcing strict adherence to safety guidelines and promptly addressing potential hazards.
- Provided ongoing training and support for new hires, ensuring they were well-equipped to perform their duties effectively.
- Instructed crew members in safe work practices and methods to reduce work-related injuries.
- Boosted customer satisfaction by ensuring that all crew members provided high-quality service in line with company standards.
Education
High School or GED
Skills
Staff motivation
Operations management
Policy enforcement
Timeline
Shift Supervisor
Allied Universal Security Services
10.2013 - CurrentRead More
Southern High
High School or GED
Read More
Crew Leader
Ward North American
2018 - CurrentRead More