Donnye Storey
Rockport,TX
Summary
Dynamic Accommodations Supervisor at Centurian USRS, adept in workflow management and customer service. Successfully established performance goals. Expert in inventory control and safety protocols. Proven track record in building strong customer relationships and resolving issues effectively. Dedicated professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
18
18
years of professional experience
Work History
Accomodations Supervisor
Centurian USRS
04.2008 - 11.2025
- Applied strong leadership talents and problem-solving skills to maintain job efficiency.
- Established performance goals for employees and provided feedback on methods for reaching those goals.
- Used industry expertise and customer service skills to resolve customer concerns and promote loyalty.
- Recruited, interviewed and hired employees. Provided training to promote safety protocols.
- Maintained positive customer relations by addressing problems and implementing successful corrective actions.
- Job Acquisition: Met with customers to provide pricing for services at competitive prices.
- Developed and maintained relationships with customers and suppliers through account development.
- Managed approximately 20 incoming calls and emails per day from customers.
Skills
- Workflow management
- Inventory control
- Attention to detail
- Expectation setting
- Operations management
- Customer service
- Staff discipline
- Safety protocols
Timeline
Accomodations Supervisor
Centurian USRS
04.2008 - 11.2025