Summary
Overview
Work History
Education
Skills
Timeline
Generic

Arabia Brown

Hattiesburg,MS

Summary

Skilled in merchandising and promoting products to consumers and building long-lasting relationships. Motivated business professional bringing 4 years of entrepreneurial experience. Dedicated and personable with extensive experience in managing administrative and sales operations and personnel. Well-versed in training, educating, motivating, and supporting staff members. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

16
16
years of professional experience

Work History

Shop Owner

Tuddy's House
02.2020 - Current
    • Processed and tracked orders and shipments to verify accurate and on-time delivery of products.
    • Conducted retail arbitrage to build inventory for resale via online platforms.
    • Monitored and evaluated sales performance to make informed decisions and improve results.
    • Resolve customer disputes courteously to enhance customer satisfaction.
    • Managed product returns and exchanges to maintain customer satisfactions and minimize losses.

Server

Chilis Bar & Grill
09.2015 - 02.2023
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Cultivated warm relationships with regular customers.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.

Hostess

Ruby Tuesday
09.2013 - 01.2014
  • Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
  • Answered customer questions about hours, seating, and menu information.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Took reservations by phone and walk-in, keeping scheduling demands, and kitchen output in time to avoid overbooking.

Cashier

Walmart
03.2008 - 06.2009
  • Addressed customer needs and made product recommendations to increase sales.
  • Answered questions about store policies and addressed customer concerns.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Restocked and organized merchandise in front lanes.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Education

Associate of Applied Science - Business & Marketing Management

Pearl River Community College
Poplarville, MS
05.2024

Skills

  • Customer Service Expertise
  • Financial Management Expertise
  • Pricing Strategy
  • Merchandise Planning
  • Sales Proficiency
  • Customer service expertise
  • Social Media Marketing

Timeline

Shop Owner

Tuddy's House
02.2020 - Current

Server

Chilis Bar & Grill
09.2015 - 02.2023

Hostess

Ruby Tuesday
09.2013 - 01.2014

Cashier

Walmart
03.2008 - 06.2009

Associate of Applied Science - Business & Marketing Management

Pearl River Community College
Arabia Brown