Donovan Earl
Frederick,MD
Summary
A highly motivated and proficient IT technician, seeking a position where IT talents can be enhanced.
Overview
1
1
year of professional experience
Work History
IT Service Technician
Attronica
Gaithersburg, MD
07.2017 - 03.2018
- Experience in computer imaging and system deployment.
- Install, upgrade, support, and troubleshoot Windows 7, Windows 8.1 Windows 10
- Software installation, and configurations.
- Remotely troubleshoot hardware and software issues
- Organized work to meet demanding production goals.
- Completed job reports and logs immediately following service calls.
Test Center Administrator
Prometric Testing Center
Elkridge, MD
11.2016 - 06.2017
- Monitored test security and enforced rules.
- Assisted students with test scheduling and materials.
- Maintained confidentiality of test results.
- Performed miscellaneous job-related duties as assigned.
Education
No Degree - Computer And Information Sciences
Frederick Community College
Frederick, MD05.2023
High School Diploma -
Frederick High School
Frederick, MD 05.2016
Skills
- Active Directory, DNS, DCHP
- Prepare and deploy Computer systems
- Hardware Break/Fix
- Hardware upgrades/Software Migrations
- Ability to prioritize and multitask
- Deadline and detail-oriented
- Strong troubleshooting and critical thinking
- Java, HTML ,and Python
- MS Office Suite
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
IT Service Technician
Attronica
07.2017 - 03.2018
Test Center Administrator
Prometric Testing Center
11.2016 - 06.2017
No Degree - Computer And Information Sciences
Frederick Community College
High School Diploma -
Frederick High School
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