Donovan Logan
Detroit
Summary
Results-driven professional with strong skills in customer service and complaint resolution. Proven ability to foster a welcoming atmosphere and optimize processes to enhance customer satisfaction.
Overview
2
2
years of professional experience
Work History
Online Grocery Associate
Walmart
Troy, MI
05.2025 - 08.2025
- Selected and gathered online grocery orders for timely customer delivery.
- Assisted customers with product inquiries and order adjustments.
- Maintained accurate inventory levels through regular stock checks.
- Collaborated with team members to optimize order fulfillment processes.
Running Ambassador
Dick's Sporting Goods, Inc
Livonia, MI
06.2024 - 08.2025
- Specialized in running shoes/spikes while still displaying excellent knowledge of other types of footwear.
- Engaged customers to promote brand loyalty and enhance shopping experience.
- Assisted with inventory management, ensuring accurate stock levels on sales floor.
- Provided product knowledge and recommendations, improving customer satisfaction ratings.
- Created visually appealing merchandise displays to attract customer attention and drive sales.
Party Host /Backup Cashier
Launch Entertainment
Dearborn, MI
11.2023 - 05.2025
- Coordinated event logistics to ensure seamless guest experiences.
- Managed party setup and breakdown, adhering to safety protocols.
- Engaged with guests to foster a welcoming atmosphere throughout events.
- Trained new staff on customer service best practices and operational procedures.
Education
Bachelor of Science - Exercise Science (Pre-Med)
University of Pittsburgh
Pittsburgh, PA05-2029
Skills
- Customer engagement
- Complaint resolution
- Customer service
- Cash handling
- Time management skills
- Team collaboration
Timeline
Online Grocery Associate
Walmart
05.2025 - 08.2025
Running Ambassador
Dick's Sporting Goods, Inc
06.2024 - 08.2025
Party Host /Backup Cashier
Launch Entertainment
11.2023 - 05.2025
Bachelor of Science - Exercise Science (Pre-Med)
University of Pittsburgh