Art
Donovan Pardorla
Mod Pizza Shift Supervisor
Austin,Texas
Summary
Reliable restaurant shift leader with nearly two years of food service experience and over one year of supervisory leadership. Promoted from Squad Member to All Star (Crew Trainer) and then Captain within the first year at MOD Pizza. Strong background in closing operations, task delegation, cash handling, crew training, customer service recovery, and maintaining store standards in fast-paced environments.
Overview
6
6
years of professional experience
Work History
Shift Lead Supervisor
MOD Pizza
MOD Pizza, 2009 Main St Suite 500, Lakeway, TX 787
08.2024 - Current
- Promoted to Captain (Shift Lead) in May 2025 after advancing from Squad Member to All Star (Crew Trainer) within the first year.
- Lead closing shifts by planning when, who, and how each closing task is completed to keep operations organized and on schedule.
- Supervise crew members, delegate work, monitor task completion, and support performance during rushes and closing periods.
- Manage employee breaks and adjust labor responsibilities based on staffing, customer volume, and store needs.
- Handle cash responsibilities including drawer counts, cash reconciliation, and end-of-shift procedures.
- Support customer service by answering calls, resolving concerns, assisting with refunds, and helping recover guest experiences.
- Train and coach team members on store procedures, food preparation, cleanliness standards, and customer service expectations.
Child Care
For The Czadzeck Family
06.2020 - 01.2023
- Cared for and supervised a 5 year old boy during parents absences
- Ensured he was fed and ready for bed prior to parents return
- Created a fun environment by making sure he was engaged and entertained, via games and videogames
- Prepared meals and snacks in a timely manner
- Mindful in keeping a consistent schedule.
Education
High School Diploma -
Vandegrift High School
Austin, Texas05.2023
Skills
Shift Leadership Crew Training Closing Operations Cash Handling Customer Service Refunds & Service Recovery Task Delegation Break Management Food Safety & Cleanliness Team Collaboration Time Management Reliability
Quality Assurance
Accuracy
Team Collaboration
Time Management
Reliability
Problem-solving abilities
Professional Demeanor
Self Motivation
Written Communication
Activities
- Hill Country Bible Church
- Austin Texas Youth Group
- Vandegrift Highschool Christians Group
- Boys scouts of America
Honors And Awards
Arrow of Light, Boy Scouts of America
Volunteer Experience
- Community First Village, Austin, Texas, 01/2022, Farmworker, Cleared areas for future planting on the land, Removed weeds and rocks around the area, Shoveled debris off of farmable sectors in the village
- Hill Country Bible Church-Partnership with Leander ISD, Austin, Texas, 07/2022, Backpack Assembler, Backpack Attack Program-provided backpacks with basic school supplies- Via Hill Country Bible Church & Leander ISD, Unloaded and organized children's school supplies, Assembled supply line and loaded backpacks, Distributed backpacks and supplies to children in need
- Elk's club lodge, 2016, 2017, Server/Bus Boy, Served Elk's Club members brunch, Ensured they had refilled glasses, utensils, Cleared and bused tables, Set up new tables with place settings, Asisted customers with food and drink requests
Interests
Timeline
Shift Lead Supervisor
MOD Pizza
08.2024 - Current
Child Care
For The Czadzeck Family
06.2020 - 01.2023
High School Diploma -
Vandegrift High School