Donovan Parkerson
Madison,MS
Summary
Highly ambitious individual with a passion for helping others and a strong focus on health and fitness. Committed to motivating individuals on their personal journeys by demonstrating how success can be achieved. Continuously seeking opportunities to expand knowledge and skills within the environment, always striving to be a student. Known for consistently giving the best effort and maintaining punctuality in all work endeavors.
Overview
3
3
years of professional experience
1
1
Certification
Work History
General Manager
Club4Fitness
01.2024 - Current
- Managed and supervised daily operations, ensuring smooth and efficient functioning of all gym activities, including staff scheduling, equipment maintenance, and customer service.
- Streamlined the sales process by developing a structured approach to member acquisition, including needs assessment, facility tours, presentation of membership options, and closing techniques.
- Generated and analyzed daily, weekly, and monthly operational reports, including membership trends, sales performance, and attendance data to provide actionable insights to optimize business operations.
- Coordinated with vendors and suppliers to ensure timely delivery of products and services and monitor vendor performance to ensure quality and cost effectiveness.
- Organized and conducted training sessions for staff on customer service, sales techniques, and gym operations, enhancing team performance and service delivery.
Personal Trainer
Club4Fitness
11.2022 - 05.2024
- Educated clients on proper exercise techniques, reducing risk of injury during workouts.
- Motivated clients to stay on track with fitness goals with positive and friendly approach.
- Trained clients during strength training, cardio vascular exercise, and stretching.
- Assisted clients with personal fitness goals through realistic objectives.
Physical Therapy Technician
MS Physical Therapy
05.2023 - 12.2023
- Educated patients on proper exercise techniques and home care routines, promoting long-term health and injury prevention.
- Built rapport with patients, fostering trust and open communication throughout their rehabilitation journey.
- Monitored patient safety during treatments by diligently observing their movements and adjusting equipment settings accordingly.
- Streamlined inventory management process, ensuring availability of necessary supplies and equipment for therapy sessions.
- Improved treatment adherence, sending reminders and motivational messages to patients regarding their therapy schedule and home exercises.
Team Management Director
GRIT Training
08.2021 - 09.2022
- Assisted in relations with outside teams to use facility for performance purposes.
- Trained new employees on proper protocols and customer service standards.
- Managed group fitness classes of up to thirteen members.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of services and creating welcoming, positive experiences.
Education
Some College (No Degree) -
Holmes Community College
Ridgeland, MSBachelor of Science - Business Administration And Management
University of Southern Mississippi
Hattiesburg, MS08.2020
Associate of Arts - Business Administration
Holmes Community College
Ridgeland, MS05.2018
Skills
- Customer Service and Assistance
- Relationship Building
- Creative Problem Solving
- Efficient multi-tasker
- Communication Skills
- Training and coaching
Certification
NASM CPT
NASM CNC
American Red Cross CPR
Timeline
General Manager
Club4Fitness
01.2024 - Current
Physical Therapy Technician
MS Physical Therapy
05.2023 - 12.2023
Personal Trainer
Club4Fitness
11.2022 - 05.2024
Team Management Director
GRIT Training
08.2021 - 09.2022
Some College (No Degree) -
Holmes Community College
Bachelor of Science - Business Administration And Management
University of Southern Mississippi
Associate of Arts - Business Administration
Holmes Community College
NASM CPT
NASM CNC
American Red Cross CPR
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