Summary
Work History
Education
Skills
Timeline
Generic

Donovan Timm

Fillmore,California

Summary

Diligent Customer Service professional bringing demonstrated expertise in customer support, task prioritization and time management. Familiar with diverse courtesy tasks, including moving product, collecting carts and locating items for customers. Proficient in communication and assistance to attend customer needs.

Work History

Courtesy Clerk

Vons
01.2023 - 06.2023
  • Bagged customer items efficiently using proper techniques to protect delicate items and separate different groups of merchandise.
  • Helped customers take merchandise out of store and loaded items into vehicles.
  • Assisted customers with large purchases by carrying items to vehicles.
  • Returned unwanted items to correct store locations and restocked shelves.
  • Collected more than 35 shopping carts from parking lot daily and cleaned and dried soiled and wet carts.
  • Addressed customer needs for price checks and merchandise retrieval from upper shelves or stockroom.
  • Addressed customer complaints in a friendly and helpful manner to restore satisfaction and loyalty.
  • Maintained clean and orderly checkout areas by mopping floors, emptying trash cans and wiping down surfaces.

Education

High School Diploma -

Verdugo Hills Senior High School
Tujunga, CA
06.2023

Skills

  • Customer Loyalty
  • Teamwork and Collaboration
  • Personalized Support
  • Bagging Procedures
  • Parking Lot Safety Knowledge
  • Issue and Complaint Resolution
  • Product and Service Knowledge
  • Effective Communication
  • Calm and Professional Under Pressure
  • Customer Assistance

Timeline

Courtesy Clerk

Vons
01.2023 - 06.2023

High School Diploma -

Verdugo Hills Senior High School
Donovan Timm