Donovan Unruh-Carey
Waterloo,Iowa
Summary
I an a dedicated Cashier with a proven track record at Hansens Dairy, showcasing exceptional customer service and cash handling skills. Excelled in fostering customer loyalty through prompt issue resolution and accurate transaction management. Mentored new staff, enhancing team performance, and adapted swiftly to new POS technologies, ensuring operational excellence. Demonstrates strong work ethic, empathy, and a commitment to maintaining a clean, welcoming environment.
Overview
1
1
year of professional experience
Work History
Cashier
Hansens Dairy
08.2023 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
- Provided backup support for other departments when needed, showcasing versatility within the retail environment.
- Contributed to clean and safe shopping environment, performed regular sanitation of checkout area.
Education
No Degree -
Iowa Virtual Academy
Iowa Falls, IA01-2027
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Cleaning and sanitizing
- Cash handling
- Time management skills
- Team collaboration
Timeline
Cashier
Hansens Dairy
08.2023 - Current
No Degree -
Iowa Virtual Academy
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