Summary
Work History
Education
Skills
Timeline
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Donoven Burns

Mineola,TX

Summary

I am Customer-focused with strong communication, active listening, and problem-solving skills. Experienced in assisting customers, resolving concerns, handling difficult situations with patience and professionalism, and creating positive customer experiences. Able to multitask effectively, work well under pressure, and collaborate with team members to meet customer and business needs. I believe this will translate well into an hourly management position.

Work History

Host

Olivetos Italian Bistro
Tyler, Texas
  • Greeted and seated guests promptly upon arrival.
  • Took dishes off tables

  • Collaborated with servers to ensure smooth service flow.
  • Assisted in maintaining cleanliness and organization of dining area.
  • Greeted guests and gathered information to seat groups or place on waitlist.
  • Maintained cleanliness of lobby area, including wiping down tables and chairs.
  • Managed incoming calls during busy shifts.
  • Guest management

Prep Cook

Pizza Hut
  • Prepared ingredients following safety and sanitation guidelines.
  • Maintained cleanliness of kitchen equipment and workstations.

Server

Garden Estates
Tyler, Tx
  • Assisted guests with menu selections and special dietary needs.
  • Took and processed food and beverage orders accurately.

Server/Bartender

Jalapeño Tree
Mineola, Texas
  • Provided exceptional customer service in a fast-paced dining environment.
  • Prepared and served beverages with attention to quality and presentation.
  • Maintained cleanliness and organization of the bar and dining areas.

Host

Jalapeño Tree
Mineola, Tx
  • Greeted and seated guests promptly upon arrival.

Togo host

Jalapeño Tree
Mineola, Texas

Busser

Jalapeño Tree
Mineola, TX
  • Cleared tables efficiently to maintain cleanliness and readiness for new guests.

Tortilla Maker

Jalapeño Tree
Mineola
  • Prepared fresh tortillas using traditional cooking methods and high-quality ingredients.
  • Operated cooking equipment to ensure consistent tortilla texture and flavor.
  • Maintained cleanliness and organization of work area throughout shifts.

Education

Cumberland Academy High-school
Tyler, Tx

Skills

  • Customer service
  • Menu knowledge
  • Beverage preparation
  • Food safety
  • Fast-paced environment experience
  • Team collaboration
  • Time management
  • Problem solving
  • Verbal and written communication
  • Communication skills

Timeline

Host

Olivetos Italian Bistro

Prep Cook

Pizza Hut

Server

Garden Estates

Server/Bartender

Jalapeño Tree

Host

Jalapeño Tree

Togo host

Jalapeño Tree

Busser

Jalapeño Tree

Tortilla Maker

Jalapeño Tree

Cumberland Academy High-school

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Donoven Burns