Summary
Overview
Work History
Education
Skills
Timeline
Generic

Don Paul Jennings

Mansfield,TX

Summary

Knowledgeable professional with years of experience bringing planning and problem-solving abilities. Focused on maximizing resource utilization to support scalable operations and increase bottom-line profitability. Organized and systematic with natural relationship-building and leadership talents. Seasoned leader with proven leadership skills. Background includes managing diverse teams, strategic planning, sales and business development in fast-paced environments. Known for improving operational efficiencies, driving revenue growth and fostering customer satisfaction. Committed to building strong team cultures that encourage innovation and openness for operation success.

Overview

Work History

Service Advisor

Classic Buick GMC Arlington
Arlington, TX
  • Managed incoming calls from potential customers looking for quotes or information about services provided at the dealership.
  • Supported sales team members to drive growth and development.
  • Managed service and repair workflow to ensure customer satisfaction and compliance with company policies.
  • Handled customer complaints and resolved issues promptly to maintain positive relationships.

Company Driver

Butler Transport
Kansas City, KS
  • Maintained safe driving habits to protect property and general public on roadways.
  • Planned efficient routes and adjusted strategies based on current weather and traffic information.
  • Updated logs with timely and accurate information meet internal requirements and DOT recordkeeping demands.
  • Inspected trucks and trailers before and after trips and completed basic maintenance for optimal performance.
  • Managed unexpected emergencies and route changes with calm and professionalism.

Team Service Manager

Vandergriff Chevrolet
Arlington, TX
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service while maintaining top sales performance/sales close rate.
  • Extended existing customer relationships through extensive communication and tried-and-true marketing strategies.
  • Awarded multiple sales achievement awards while maintaining a high customer satisfaction rating.
  • Developed customized sales techniques to successfully sell and upsell services to new and existing customers while increasing customer loyalty.

Vice President of Logistics

Creative Essentials, LLC
Arlington, TX
  • Verified compliance with federal, state and local regulations regarding Product Safety within the United Sates and International Markets.
  • Developed proposals with detailed cost outlining logistics plans.
  • Developed and maintained financial spreadsheets and fiscal information in comprehensive database.
  • Forecasted trends in expected business levels and adjusted labor and inventory to match expectations.
  • Supervised internal product knowledge base for all products.
  • Managed development of multiple new products every school and season cycle.

Education

Commercial Driver Class A -

ACE - Advanced Career Education
Mansfield, TX
02.2022

Certificate, EMT - Emergency Medical Technician Course

Florida SouthWestern College
Fort Myers, FL
09.1994

Certificate, Firefighter - First Responder & Firefighter

Fort Myers Fire Academy
Fort Myers, FL
08.1994

Skills

  • Rapport and relationship building
  • Compelling leadership skills
  • Critical thinking
  • Database management
  • Policy analysis
  • Dependable with Strong work ethic
  • Training & Development
  • Firefighter/EMT - Safety Oriented
  • Problem Anticipation and Resolution
  • Multi-Unit Operations Management
  • Logistics Oversight
  • Cost Reduction and Containment
  • Workflow Optimization
  • Planning and Implementation
  • Top Rated Customer Service Leadership
  • Class A Commercial Vehicle, Forklift Operation
  • Sales planning and implementation

Timeline

Commercial Driver Class A -

ACE - Advanced Career Education

Certificate, EMT - Emergency Medical Technician Course

Florida SouthWestern College

Certificate, Firefighter - First Responder & Firefighter

Fort Myers Fire Academy

Service Advisor

Classic Buick GMC Arlington

Company Driver

Butler Transport

Team Service Manager

Vandergriff Chevrolet

Vice President of Logistics

Creative Essentials, LLC

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Don Paul Jennings