MS Word Excel PowerPoint
Dontae Joseph
Lathrop,CA
Summary
Proven Medical Assistant with a track record of enhancing patient satisfaction and streamlining clinic operations at MD Stat Urgent Care. Expert in EMR/EHR and known for exceptional patient care coordination. Demonstrated ability to improve efficiency by over 30% through effective inventory management and patient flow optimization. Skilled in phlebotomy and maintaining HIPAA compliance, coupled with a compassionate approach to patient interactions.
Overview
10
10
years of professional experience
Work History
Medical Assistant
MD Stat Urgent Care
2014.07 - 2019.08
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
- Maintained strict adherence to infection control protocols by following proper sterilization techniques for medical equipment.
- Optimized appointment scheduling processes to minimize conflicts and maximize physician availability for patients.
- Contributed to positive health outcomes by educating patients on preventative measures, treatment plans, and follow-up care instructions.
- Aided in accurate diagnoses by performing laboratory tests and preparing specimens for analysis.
- Reduced wait times by swiftly processing insurance claims, verifying coverage, and obtaining pre-authorizations when necessary.
- Streamlined office operations by managing inventory levels, ordering supplies, and organizing storage areas.
Privider
IHSS
2023.07 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Delivery Driver
Bruce Matson Company
2020.10 - 2023.07
- Delivered cabinets to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Expedited deliveries to meet customer deadlines and requirements.
- Maintained strong relationships with clients through proactive communication and personalized service.
Education
Bachelor Of Accountancy - Business Administration
Modesto Junior College
Modesto, CASkills
- HIPAA Compliance
- Patient Scheduling
- Customer Service
- Medical terminology knowledge
- Medical Terminology
- Vital Sign Monitoring
- Vital signs monitoring
- EMR / EHR
- Direct Patient Care
- Clinical Documentation
- Patient-focused care
- Data Entry
- Phlebotomy
- Reliable team player
- Procedure Assistance
- Electronic Health Records
- Electronic Medical Records
- Compassionate
- CPR
- Immunization Administration
- Phlebotomy Techniques
- Specimens collection and processing
- Patient Assessments
- Medical Procedures
- Laboratory Specimen Collection
- Professionalism and Ethics
- Insurance Verification
- Maintaining confidentiality
- Appointment Setting
- Compassionate caregiver
- Medical Records Management
- Patient Care Coordination
- Patient Flow Management
- Sterilization techniques
- First Aid
- Anatomy and Physiology Knowledge
- Medical supply inventory
- Equipment Sterilization
- Medical office administration
- Sterile technique
- Complex Problem-Solving
- Trustworthy companion
- Fluent in English
- Adaptable
- Patient Relations
- Patient Management
- Inventory and supply management
- Simple dressings
- Prioritizing stat orders
- Knowledge of EKG rhythm interpretation
- Inventory Management
- Professional Bedside Manner
- Payment Collection
- Medical billing and coding
- Monitoring patient progress
- Diagnostic Procedures
- Valid California driver's license
- Medical Office Management
- Emergency Response Preparedness
- Healthcare Software Proficiency
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Software
Certification
- Certified [Job Title], [Company Name] - [Timeframe]
Timeline
Privider
IHSS
2023.07 - Current
Delivery Driver
Bruce Matson Company
2020.10 - 2023.07
Medical Assistant
MD Stat Urgent Care
2014.07 - 2019.08
Bachelor Of Accountancy - Business Administration
Modesto Junior College
Similar Profiles
Danika BrownDanika Brown
X-Ray Technician at MD Stat Urgent CareX-Ray Technician at MD Stat Urgent Care
ITALIA DAVIDITALIA DAVID
Lead Medical Assistant at West Sacramento Urgent CareLead Medical Assistant at West Sacramento Urgent Care
Rebecca GarciaRebecca Garcia
Advanced Practice Registered Nurse at Urgent MD/MedNow Urgent and Primary CareAdvanced Practice Registered Nurse at Urgent MD/MedNow Urgent and Primary Care