Dontae McIntyre
25624 162nd Pl Se, Covington,WA
Summary
Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty.
Overview
2
2
years of professional experience
Work History
Sales Consultant Representative
Car Pros Kia
2023.11 - 2024.08
- Collaborated with team members to achieve monthly and quarterly sales targets consistently.
- Boosted company reputation through exceptional customer service, resulting in increased repeat business.
- Negotiated contracts with clients, ensuring mutually beneficial terms for both parties involved.
- Enhanced customer satisfaction by providing personalized product recommendations based on their needs and preferences.
Shift Leader
Jamba Juice
2023.01 - 2023.11
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Completed cash and credit card transactions accurately using POS software.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
Installer
Creative Closets
2022.04 - 2022.08
- Laid out materials and system components to prepare for installation.
- Operated tools, equipment, and machinery according to safety standards.
- Installed complete systems at new residential and business construction sites.
- Enhanced customer satisfaction by providing timely and accurate installations.
Education
High School Diploma -
Western Washington University
Bellingham, WA03.2022
Skills
- Customer Service
- Strong Work Ethic
- Professional Appearance
- Cultural Awareness
- Issue Resolution
- Cleanliness and sanitation
Timeline
Sales Consultant Representative
Car Pros Kia
2023.11 - 2024.08
Shift Leader
Jamba Juice
2023.01 - 2023.11
Installer
Creative Closets
2022.04 - 2022.08
High School Diploma -
Western Washington University
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