Dontarius Dye
Valdosta,GA
Summary
Detailed Client Service Associate known for having great organizational skills. Gifted at working with all types of customers. Looking for a new role where hard work and dedication will be highly valued.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Customer Service Representative
Home Depot
Valdosta, GA
04.2022 - Current
- Receive payments by cash, checks and credit cards
- Provided exceptional customer service to ensure customer satisfaction.
- Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
- Conferred with customers by telephone or in person to provide information about products or services and take orders.
Cashier
Wal-Mart neighbor market
Valdosta
02.2017 - 02.2022
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Operated cash register or POS system to receive payment by cash, check and credit card.
Cashier/Floor Associate
Winn -Dixie
Lake park, GA
04.2011 - 01.2017
- Followed company security procedures for handling large sums of money.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Counted money in cash drawers at the beginning of shifts to ensure amounts were correct.
- Processed credit card, cash, and check payments, ensuring all transactions were accurate.
Education
High School Diploma -
Lowndes High School
Valdosta, GA05-2013
Skills
- Account updating
- Creative problem solving
- De-escalation techniques
- Strong teamwork
- Research
- Multitasking and organization
Certification
- I have certification in HVAC basics from "path to pro"
References
References available upon request.
Timeline
Customer Service Representative
Home Depot
04.2022 - Current
Cashier
Wal-Mart neighbor market
02.2017 - 02.2022
Cashier/Floor Associate
Winn -Dixie
04.2011 - 01.2017
High School Diploma -
Lowndes High School
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