Donte Kelly
Meriden
Summary
Dynamic and customer-focused professional with extensive experience at Smoothie King, excelling in service quality and guest engagement. Proven ability to enhance customer satisfaction through effective order taking and food presentation. Recognized for maintaining cleanliness and fostering positive relationships, contributing to a welcoming dining atmosphere.
Overview
2
2
years of professional experience
Work History
Restaurant Waiter
Smoothie King
Wallingford, CT
06.2025 - 08.2025
- Provided exceptional customer service in fast-paced dining environment.
- Managed multiple tables efficiently, ensuring timely order delivery and guest satisfaction.
- Assisted in menu knowledge, promoting daily specials and enhancing customer experience.
- Collaborated with kitchen staff to ensure accurate order preparation and presentation.
- Handled cash transactions accurately, maintaining proper cash register procedures.
- Maintained cleanliness and organization of dining areas, adhering to health standards.
- Cultivated warm relationships with regular customers.
- Collaborated with kitchen staff to ensure timely delivery of orders, resulting in positive feedback from guests.
Attendant
Powder Ridge Mountain Park & Resort
Middlefield, CT
12.2023 - 04.2025
- Assisted customers with inquiries and provided information on services offered.
- Maintained cleanliness and organization of workspaces to enhance customer experience.
- Learned safety protocols and operational procedures to ensure compliance and efficiency.
- Supported team members in daily tasks to promote a collaborative work environment.
- Operated equipment and tools safely while adhering to company guidelines.
- Engaged with customers to foster positive interactions and encourage repeat business.
- Monitored inventory levels, reporting discrepancies to ensure adequate stock availability.
- Kept facilities clean, neat, and organized to give areas professional and fresh appeal.
Education
Associate of Science - Bussiness
Wesleyan University
Middletown CT06-2029
High School Diploma -
Choate Rosemary Hall Boarding School
Wallingford, CT06-2025
High School Diploma -
Maloney High School
Meriden, CT06-2025
Skills
- Customer service
- Order taking
- Cleanliness
- Service quality
- Cash handling
- Food safety awareness
- Memory retention
- Food presentation
Accomplishments
- Resolved product issue through consumer testing.
Timeline
Restaurant Waiter
Smoothie King
06.2025 - 08.2025
Attendant
Powder Ridge Mountain Park & Resort
12.2023 - 04.2025
Associate of Science - Bussiness
Wesleyan University
High School Diploma -
Choate Rosemary Hall Boarding School
High School Diploma -
Maloney High School