Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
7
7
years of professional experience
Work History
Online Personal Shopper
Walmart
dubuque, Iowa
12.2022 - Current
Provided detailed product information to customers.
Responded promptly to customer inquiries via phone or email.
Greeted customers and provided excellent customer service.
Created personalized shopping experiences for each customer.
Provided excellent customer service by responding promptly to inquiries and complaints.
Bagged groceries carefully to keep products in perfect condition, separated fragile products and kept frozen and perishable foods cold or fresh.
Completed pickup and shopping orders for customers within local area.
Secured and stored items until customer pickup.
Greeted customers and answered product or service questions.
Asked store associates for help locating missing products.
Assistant Manager
Little Caesars
Dubuque, IA
08.2017 - 06.2021
Maintained accurate records of sales transactions using point-of-sale systems.
Maintained up-to-date knowledge of company products and services.
Managed customer service inquiries and complaints in a timely manner.
Supervised daily operations including scheduling shifts, assigning duties.
Ensured compliance with safety regulations and company policies.
Resolved conflicts between team members in an effective manner.
Assigned work and monitored performance of project personnel.