Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
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Dontez euells

dubuque,IA

Summary

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

7
7
years of professional experience

Work History

Online Personal Shopper

Walmart
dubuque, Iowa
12.2022 - Current
  • Provided detailed product information to customers.
  • Responded promptly to customer inquiries via phone or email.
  • Greeted customers and provided excellent customer service.
  • Created personalized shopping experiences for each customer.
  • Provided excellent customer service by responding promptly to inquiries and complaints.
  • Bagged groceries carefully to keep products in perfect condition, separated fragile products and kept frozen and perishable foods cold or fresh.
  • Completed pickup and shopping orders for customers within local area.
  • Secured and stored items until customer pickup.
  • Greeted customers and answered product or service questions.
  • Asked store associates for help locating missing products.

Assistant Manager

Little Caesars
Dubuque, IA
08.2017 - 06.2021
  • Maintained accurate records of sales transactions using point-of-sale systems.
  • Maintained up-to-date knowledge of company products and services.
  • Managed customer service inquiries and complaints in a timely manner.
  • Supervised daily operations including scheduling shifts, assigning duties.
  • Ensured compliance with safety regulations and company policies.
  • Resolved conflicts between team members in an effective manner.
  • Assigned work and monitored performance of project personnel.

Education

High School Diploma -

Dubuque Senior High School
Dubuque, IA
05-2020

Skills

  • Route Planning
  • Customer service expertise
  • Sales experience
  • Brand Awareness
  • Delivery Management
  • Market Trends Analysis
  • Sales proficiency
  • Customer Service
  • Purchase Recommendations
  • Prioritizing Orders
  • Decision-Making
  • Attention to Detail
  • Upbeat and Outgoing Attitude
  • Order coordination

Affiliations

  • violin
  • skateboard
  • guitar
  • reading

Timeline

Online Personal Shopper

Walmart
12.2022 - Current

Assistant Manager

Little Caesars
08.2017 - 06.2021

High School Diploma -

Dubuque Senior High School
Dontez euells