Don’Tral James
Houston,Texas
Summary
I am seeking a position where my experience will allow me to make a positive contribution to your customer’s satisfaction and your company’s success.
Overview
4
4
years of professional experience
Work History
Sales Associate
Rue 21
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Cart Attendant
Walmart
- Cleared parking lot of litter and foreign debris.
- Collected and returned all hand baskets and shopping carts to proper place for new customer use.
- Showcased strong work ethic by completing assigned tasks efficiently and reliably, even during inclement weather conditions.
- Periodically disinfected carts preventing spread of disease.
- Assisted in training new hires on proper procedures related to cart attendant responsibilities, fostering teamwork and collaboration.
Catalyst Technician
Cat-Spec Ltd.
- Provided training to junior technicians on proper techniques for handling, storing, and utilizing catalysts in various applications.
- Maintained detailed records of all activities related to catalyst usage, ensuring accurate tracking of inventory and performance metrics.
- Ensured compliance with safety regulations during catalyst handling, minimizing workplace accidents and incidents.
- Troubleshot complex issues related to suboptimal reaction rates, effectively addressing root causes and restoring system functionality.
Team Member
Urban Air Adventure Park
09.2021 - 06.2022
- Providing high energy and fantastic customer services skills
- Previous work experience in retail or hospitality preferred but not required
- Cash handling experience.
Part-Time – PRN Mover
Unity Professional Movers
06.2018 - 03.2020
- Providing moving requests vary widely and include local, small and large moves
- Responsible for transporting your household items to your desired location
- Pack up client household items, load and unload off the moving truck
- Move all items into the new home or business office.
Administrative Assistant-PRN
La ’Faye’s Travel Agency
05.2019 - 12.2019
- Organizes and directs the Agency’s ongoing functions
- Rapidly advance Temp to part-time with key role processing monthly expense reports and Handling travel arrangements for clients
- Overseeing all calendars and Basic communications
- Mailed out reminders and brochures monthly To current clients, and also future clients
- Created spreadsheets and PowerPoint presentations for CEO
- Took no extra work, including support Of 3 additional workers when other administrative personnel was not available.
Education
No Degree - Architecture
Prairie View A & M University
Prairie View, TXHigh School Diploma -
Cesar Chavez High School
Houston, TX06.2022
Skills
- I have experience with Outlook, Microsoft Office, PowerPoint, and Excel
- Teamwork and Collaboration
- Customer Service
- Listening Skills
- Multi-tasking strength
- Reliable and punctual
- Excellent people skills
Additional Skills Training
I also volunteer every summer with Little League Football Missouri City Jaguars Team working with the Youth for the Annual Football Camp.
References
References upon request
Timeline
Team Member
Urban Air Adventure Park
09.2021 - 06.2022
Administrative Assistant-PRN
La ’Faye’s Travel Agency
05.2019 - 12.2019
Part-Time – PRN Mover
Unity Professional Movers
06.2018 - 03.2020
Sales Associate
Rue 21
Cart Attendant
Walmart
Catalyst Technician
Cat-Spec Ltd.
No Degree - Architecture
Prairie View A & M University
High School Diploma -
Cesar Chavez High School