Dora Edwards
Darien,IL
Summary
Talented Case Manager adept at handling high caseloads without sacrificing quality of care. Operates in high-pressure environments while recommending best resources and courses of action to benefit patient needs and return each to optimal quality of life.
Overview
30
30
years of professional experience
Work History
CASE MANAGER
Cook County Health Hospital Systems
1901 W HARRISON ST
09.2017 - 12.2023
- Achieved positive client outcomes by developing and implementing comprehensive case management plans.
- Enhanced communication between clients and providers through consistent follow-ups and progress updates.
- Coordinated essential services for clients, resulting in improved overall well-being and selfsufficiency.
- Collaborated with multidisciplinary teams to address client needs and formulate tailored support strategies.
PUBLIC HEALTH NURSE
Cook County Health Hospital Systems
1901 W HARRISON ST
04.2015 - 09.2017
- Improved community health by conducting assessments, identifying needs, and implementing targeted interventions.
- Reduced disease transmission through administering immunizations and providing education on infection prevention.
- Enhanced patient care by developing individualized treatment plans based on comprehensive assessments and evidence-based practices.
- Collaborated with interdisciplinary teams to develop public health programs aimed at promoting wellness and preventing chronic diseases.
- Conducted outreach programs in underserved communities to increase access to healthcare services and improve overall quality of life.
Endoscopy Nurse
Cook County Health Hospital Systems
1901 W HARRISON ST
11.2003 - 04.2015
- Enhanced patient comfort by providing compassionate care and thorough pre-procedure assessments.
- Reduced procedure complications through meticulous monitoring of vital signs and sedation levels during endoscopy procedures.
- Achieved timely patient discharge by efficiently completing post-procedure evaluations and implementing appropriate recovery plans.
- Maintained a sterile environment, ensuring proper preparation and disposal of endoscopic equipment to prevent crosscontamination.
- Streamlined patient flow by effectively coordinating schedules with the endoscopy team, reducing wait times and increasing overall efficiency.
Medical Surgical Registered Nurse
Cook County Health Hospital Systems
1901 W HARRISON ST
11.1993 - 11.2003
- Enhanced patient recovery by implementing evidence-based nursing interventions and individualized care plans.
- Reduced hospital readmissions by providing thorough discharge education and follow-up instructions for patients and their families.
- Collaborated with interdisciplinary team members to optimize patient outcomes through effective communication and care coordination.
- Improved patient satisfaction scores by consistently providing compassionate, empathetic, and culturally sensitive care.
- Assessed patient conditions accurately by conducting comprehensive physical assessments, interpreting diagnostic tests, and utilizing critical thinking skills.
- Decreased medication errors by diligently following the five rights of medication administration and double-checking orders with pharmacy staff when necessary.
Education
Bachelor of Science - Nursing
Olivet Nazarene University
Bourbonnais, IL06.2013
Associate of Science - Nursing
Triton College
River Grove, IL05.2000
No Degree - License Practical Nurse
Dawson Technical Institute
Chicago, IL05.1992
Skills
- Regulatory Compliance
- Performance Tracking
- Health History Documentation
- Case Management
- Referral Coordination
- Family Education
- Client Advocacy
Accomplishments
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Timeline
CASE MANAGER
Cook County Health Hospital Systems
09.2017 - 12.2023
PUBLIC HEALTH NURSE
Cook County Health Hospital Systems
04.2015 - 09.2017
Endoscopy Nurse
Cook County Health Hospital Systems
11.2003 - 04.2015
Medical Surgical Registered Nurse
Cook County Health Hospital Systems
11.1993 - 11.2003
Bachelor of Science - Nursing
Olivet Nazarene University
Associate of Science - Nursing
Triton College
No Degree - License Practical Nurse
Dawson Technical Institute