Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
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Dora Fesili

Sumner,WA

Summary


Recent graduate with foundational knowledge in Medical billing and coding and hands-on experience gained through academic projects and internships. Demonstrates strong teamwork, problem-solving, and time-management skills. Prepared to start career and make meaningful contributions with commitment and drive.

Overview

31
31
years of professional experience

Work History

Receptionist

Voss Chiropractic
03.2025 - Current
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Resolved customer problems and complaints.
  • Handled cash transactions and maintained sales and payments records accurately.
  • Improved appointment scheduling system, reducing wait times and increasing client satisfaction.
  • Patient verifications of insurance, copy insurance and id
  • Faxing referrals to doctors office or procedures


Caregiver Attendant

PSAL
12.2023 - Current
  • Managed household tasks efficiently, ensuring a clean and comfortable environment for patients.
  • Implemented strategies to prevent falls and accidents in the home setting, reducing risk of injury to patients.
  • Ensured patient safety through diligent monitoring and adherence to care plans.
  • Assisted patients with daily living activities, promoting independence and dignity.
  • Verifying patient insurance if needed
  • Supplies

Dispatcher Office Assistant and Truck Drivers

United Natural Foods, UNFI
10.2005 - 03.2019
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
  • Directed dispatching, routing, and tracking of [Number] fleet vehicles.
  • Maintained accurate records of dispatched calls, ensuring thorough documentation for future reference.
  • Monitored real-time GPS tracking of units in the field to optimize routing efficiency during emergency callouts.
  • Enhanced communication between field units and office personnel by managing radio transmissions and phone communications.
  • Advised regarding delays and special circumstances.

Radiology Assistant

L.B.J Medical Hospital
11.1994 - 01.2004
  • Assisted radiologists with complex interventional procedures to ensure successful treatment outcomes for patients requiring specialized care.
  • Promoted a culture of patient safety by participating in departmental safety audits and proactively addressing identified areas for improvement.
  • Facilitated seamless transitions between departments for patients undergoing multiple diagnostic tests by coordinating scheduling efforts with other healthcare professionals.
  • Improved collaboration between radiologists and referring physicians by effectively communicating important case information in a timely manner.
  • Contributed to overall department success with detailed knowledge of various imaging modalities such as X-ray, MRI, CT scans, and ultrasound examinations.

Education

Associate of Science - Medical Billing And Coding

United Education Institute
Tacoma, WA
03-2025

Associate of Applied Science - Computer

Business Computer Technical School
Tukwila, WA
06-2006

Associate of Science - General Science

American Samoa Community College
Pago Pago, AS
05-1994

Skills

  • Organization skills
  • Time management
  • Telephone skills
  • Appointment scheduling
  • Data inputting
  • Administrative support
  • Clerical support
  • Typing speed
  • Performance improvement
  • Supply management
  • Front desk operations
  • Office supply inventory control
  • Visitor and customer relations
  • Continuous learning mindset
  • Advanced CPT coding
  • Medical office administration
  • Procedural coding precision
  • HIPAA compliance expertise
  • Expert ICD-10 coding
  • Certification exam preparation
  • Software applications
  • Program data review
  • Coding monitoring
  • ICD and CPT coding
  • Teamwork
  • Teamwork and collaboration
  • Problem-solving
  • Problem-solving abilities

Accomplishments

    HIPAA certificate

    CPR certificate

Languages

Samoan

Timeline

Receptionist

Voss Chiropractic
03.2025 - Current

Caregiver Attendant

PSAL
12.2023 - Current

Dispatcher Office Assistant and Truck Drivers

United Natural Foods, UNFI
10.2005 - 03.2019

Radiology Assistant

L.B.J Medical Hospital
11.1994 - 01.2004

Associate of Science - Medical Billing And Coding

United Education Institute

Associate of Applied Science - Computer

Business Computer Technical School

Associate of Science - General Science

American Samoa Community College

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