Dora Lizarde

● Reviews electronic donor chart and related documentation pertaining to exceptions occurring during the donation process.

● Reviews donor deferral notifications from competitor centers.

● Reviews plasma processing documentation to ensure the proper freezing, storage and handling of product.

● Conducts training to address donor center corrective and preventative measures.

● Completes weekly review of equipment QC and maintenance records.

● Documents, investigates, and performs root-cause analysis for deviations and customer complaints, specifically in how they related to product quality and/or donor safety.

● Inspects and releases incoming supplies. Investigates and reports supplies have not met quality specifications and requirements prior to use.

● Assists with completion of the internal donor center audit.

● Performs employee training observations to ensure staff competency prior to releasing employees to work independently.