Dora Lopez
Houston,TX
Summary
Skilled Certified Medical Assistant with a proven track record at Texas Children's Pediatrics, adept in HIPAA compliance and fluent in Spanish, enhancing patient communication. Demonstrated excellence in reducing wait times and improving patient care efficiency. Committed to compassionate service and professional development, ensuring high-quality patient experiences and streamlined clinical operations.
Overview
6
6
years of professional experience
Work History
Certified Medical Assistant
Texas Children's Pediatrics
08.2021 - Current
- Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Assisted physicians with various procedures, ensuring comfort and accuracy for optimal patient outcomes.
- Prepared lab specimens for diagnostic evaluation.
- Reduced wait times for patients by maintaining an organized schedule and swiftly preparing examination rooms.
- Performed medical records management, including filing, organizing and scanning documents.
- Collected and documented patient medical information such as blood pressure and weight.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
- Prepared and administered medications to alleviate patient symptoms.
- Consistently maintained up-to-date certifications, demonstrating dedication to professional development and quality patient care.
Certified Medical Assistant
Metroplus Pediatrics//OBGYN
03.2019 - 07.2021
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Called and faxed pharmacies to submit prescriptions and refills.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Contributed to a welcoming atmosphere at the practice by greeting patients warmly upon arrival, checking them in efficiently, and answering any questions they had about their visit or overall healthcare needs.
- Assisted with billing and coding processes, ensuring accurate insurance claims and patient invoicing.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked effectively in fast-paced environments.
Education
Certification - Certified Medical Assistant
The College of Health Care Professions
TX03-2019
Skills
- HIPAA compliance
- Medical terminology
- Specimens collection and processing
- Patient scheduling
- Clinical documentation
- Medication administration
- Electronic health records
- Vital sign monitoring
- Patient flow management
- Compassionate
- Fluent in Spanish
Timeline
Certified Medical Assistant
Texas Children's Pediatrics
08.2021 - Current
Certified Medical Assistant
Metroplus Pediatrics//OBGYN
03.2019 - 07.2021
Certification - Certified Medical Assistant
The College of Health Care Professions
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