Dora Nevarez
Idaho Falls,ID
Summary
Adept at enhancing patient satisfaction and retention, I significantly increased case acceptance rates at Foothills Dental through expert patient care coordination and effective communication. Skilled in HIPAA compliance and team collaboration, my contributions streamlined operations and improved practice cash flow, showcasing a strong blend of administrative support and service orientation.
Overview
1
1
year of professional experience
Work History
Dental Treatment Coordinator/ Receptionist
Foothills Dental
01.2024 - Current
- Collaborated closely with dentists to develop customized treatment plans tailored specifically to each individual''s needs.
- Enhanced patient satisfaction by effectively managing treatment plans and addressing concerns.
- Improved patient retention by providing excellent customer service and establishing rapport with clients.
- Assisted dentists in delivering optimal care through thorough documentation of patient histories and treatment progress.
- Increased case acceptance rates by presenting comprehensive treatment options and financial arrangements to patients.
- Streamlined dental office operations through efficient scheduling and coordinating appointments.
- Collaborated with insurance providers to ensure prompt claim processing for patients, resulting in improved cash flow for the practice.
Education
Diploma - General Studies
ThunderRidge Highschool
Idaho Falls, ID06.2021
Skills
- HIPAA compliance
- Office administration
- Phone etiquette
- Insurance verification
- Patient care coordination
- Scheduling management
- Excellent multitasking capability
- Team collaboration
- Verbal and written communication
- Phone and email etiquette
Languages
Spanish
Native or Bilingual
Timeline
Dental Treatment Coordinator/ Receptionist
Foothills Dental
01.2024 - Current
Diploma - General Studies
ThunderRidge Highschool
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