Customer Service Representative
2 Years 2 MonthsAll Pro Fasteners | 08.2024 - Current
- Resolved customer inquiries promptly, strengthening relationships and supporting repeat business.
- Resolved customer inquiries across phone, email, and chat with consistent professionalism and accuracy.
- Managed customer inquiries, resolving pricing, product, and fulfillment issues with accurate follow-through.
- Processed orders, returns, and account updates while maintaining detailed records in customer systems.
- Coordinated order processing with operations and fulfillment teams to ensure timely delivery.
- Prepared pricing quotes and product recommendations aligned with customer requirements.
- Coordinated inside sales orders, quotes, and account updates to support daily revenue operations.
- Managed CRM records to maintain accurate customer activity, notes, and sales opportunities.
- Cultivated prospect pipelines through outreach, lead qualification, and consistent follow-up.
Talent Coordinator
1 Year 7 MonthsAutomation Personnel | 10.2021 - 05.2023
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- Coordinated candidate interviews, onboarding, and placement logistics across multiple client accounts.
- Managed applicant screening, background check follow-up, and documentation for compliance accuracy.
- Scheduled interviews and maintained candidate communication to support timely hiring decisions.
Sr Lead Shipping and Receiving
30 Years 5 MonthsInmar | 02.1989 - 07.2019