Dora Patten
Midway,GA
Summary
Dynamic and detail-oriented professional with experience at Midway Auto Care, excelling in office management and data entry. Proven ability to enhance operational efficiency and foster team collaboration. Skilled in payroll processing and conflict management, consistently achieving high levels of customer satisfaction through effective communication and problem-solving.
Overview
24
24
years of professional experience
Work History
Caregiver
Dale Pritchard (Mother)
Midway, GA
10.2024 - Current
- Examined and treated Mothers lacerations, contusions, and physical symptoms.
- Assisted Mother with maintaining good personal hygiene.
- Supported bathing, dressing and personal care needs.
- Helped Mother get in and out of beds and wheelchairs.
- Recorded Mothers' status, progress, and challenges in logbooks and reports.
- Collected and recorded Mothers' blood pressure, pulse, and blood sugar.
- Assisted with meal planning to meet nutritional plans.
- Prepared meals according to dietary requirements and assisted with feeding when necessary.
- Performed light housekeeping tasks related to Mother's care, such as laundry and changing linens.
- Maintained clean and well-organized environment for client happiness and safety.
- Helped maintain the safety of Mother's environment by removing hazards such as rugs or furniture that could cause falls.
- I consulted with my Mothers' care team to continually update her care plans.
- Helped Mother adjust to new lifestyles during periods of incapacitation or recuperation.
- Organized oral medications for Mother, following dosage and schedule requirements.
- I contacted medical providers on behalf of my Mother to follow up on appointments.
- Completed training for the at-home peritoneal dialysis; Mother must have it every night.
- Administer the at-home PD dialysis every night.
- Administer insulin as needed.
Office Administrative Assistant
Midway Auto Care
Midway , GA
02.2023 - 10.2024
- Oversaw staff correspondence, record tracking and data communications, resulting in improved automation of office operations.
- Organized and maintained filing systems, both paper and electronic.
- Created expense reports, tracked invoices, and processed payments.
- Handled incoming and outgoing correspondence, including email, mail, and package deliveries, ensuring timely distribution.
- Proofread content for typo-free emails and documentation.
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
- Answered phones to direct callers, schedule appointments, and provide general office information.
- Pleasantly welcomed visitors, answered phone calls, and maintained front reception desk.
- Processed incoming invoices for payment in a timely manner.
- Managed employee records, including payroll information and attendance tracking.
- Maintained inventory of office supplies and placed orders when necessary.
- Oversaw office inventory by restocking supplies and submitting purchase orders.
- Assisted with payroll preparation and entered data into cumulative payroll document.
Stacys Florist & Gifts
Herbert Stacy
Hinesville , GA
03.2001 - 01.2021
- Worked effectively in team environments to make the workplace more productive.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Recruited and hired workers, in addition to supervising and monitoring daily performance.
- Managed inventory and supplies to ensure materials were available when needed.
- Monitored supply levels and requested new items to maintain completing daily cleaning tasks.
- Assisted with customer requests and answered questions to improve satisfaction.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Prepared and processed floral orders to customer specifications via phone or resulting from in-store consultations.
- Cut, arranged and produced flower bouquets and potted perennial plants according to customer specifications.
- Updated and maintained databases with current information.
- Updated social media accounts regularly with images of latest creations.
- In addition to the responsibilities as a floral designer. I was solely responsible for three large outdoor commercial greenhouses.
- Propagated plants of all species.
- Responsible for knowing the watering needs of all the plant species we carry.
- Responsible for fertilization of the plants we carry.
- Responsible for the aquaponic system in greenhouse three when the owner was on vacation.
Education
Some College (No Degree) - Accounting
Savannah Technical College
Savannah, GASkills
- Office management
- Data entry
- Supply management
- Conflict management
- Documentation and control
- Payroll processing
References
Donna Stacy
(912) 320-5292
364 Harkins Bluff Dr
Greer SC 29651
Georgia Gotlieb
(912) 977-5100
550 N Coastal Hwy
Midway GA 31320
Cindy Goodmanson
(912) 270-7179
54 Holly Place
Midway GA 31320
Timeline
Caregiver
Dale Pritchard (Mother)
10.2024 - Current
Office Administrative Assistant
Midway Auto Care
02.2023 - 10.2024
Stacys Florist & Gifts
Herbert Stacy
03.2001 - 01.2021
Some College (No Degree) - Accounting
Savannah Technical College
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