Dora Philips
San Diego,CA
Summary
Reliable and customer-focused server/host with a proven track record of delivering friendly and efficient service. Adept at managing multiple orders, processing transactions accurately, and maintaining a clean and organized dining area.
Overview
3
3
years of professional experience
Work History
Assistant Account Manager
Hub International
01.2024 - Current
- Collaborate with team on aligning client business needs and ensuring insurance objectives are met with high standards.
- Update and maintain agency management systems and check policy accuracy for renewal, endorsement and audit.
- Complete pre-work and participate in strategy meetings for high level view of client accounts.
- Create summaries of insurance on existing clients and templates for new and renewal business.
Member Services Representative
San Diego County Credit Union
11.2023 - 12.2024
- Transact financial business efficiently and accurately on member accounts.
- Balance cash drawer daily and provide dual control to balance the cash vault.
- Conduct research on member accounts as necessary or requested.
- Adhere to credit union policy and procedures and identify/refer suspicious activity to Compliance.
Server/Host
The Winery Restaurant and Wine Bar
05.2022 - 01.2024
- Rapid problem solving focusing on conflict and complaint resolution.
- Responds to guest inquiries in a timely, friendly, and efficient manner.
- Task prioritization and customer satisfaction.
- Help fellow team members and other departments to maintain positive working relationships.
Education
Bachelor of Business Administration - General Business
San Diego State University
San Diego, CA08.2022
Skills
- Familiarity with Cutwater menu and culture It is my favorite dining establishment
- Proven ability to work in teams
- Empathetic client engagement
- Proficient in time management, physical fitness, problem solving and attention to detail
Affiliations
- DELTA ZETA EXECUTIVE COUNCIL | SAN DIEGO STATE UNIVERSITY | 2019-2022
- Created a continuous Open Bidding committee for the Delta Zeta Gamma Omicron Sorority. The continuous Open Bidding allowed all SDSU students an opportunity to communicate and/or bid with the sorority throughout the semester, including the ability to do so virtually.
- AMERICAN MARKETING ASSOCIATION | SAN DIEGO STATE UNIVERSITY | 2019-2022
- Interacted with business leaders during trips to, and virtually with, leaders of San Diego marketing firms.
- Researched marketing strategies during weekly meetings.
- Learned insightful tips and behaviors about workplace etiquette and cultures.
Timeline
Assistant Account Manager
Hub International
01.2024 - Current
Member Services Representative
San Diego County Credit Union
11.2023 - 12.2024
Server/Host
The Winery Restaurant and Wine Bar
05.2022 - 01.2024
Bachelor of Business Administration - General Business
San Diego State University
Similar Profiles
Arjun ChawlaArjun Chawla
Complex Risk, Team Administrator at HUB InternationalComplex Risk, Team Administrator at HUB International
MICHELLE TEJEDAMICHELLE TEJEDA
Producer at Hub InternationalProducer at Hub International
KIRANJIT KAURKIRANJIT KAUR
Auto Insurance Broker & Motor License Issuer at Hub InternationalAuto Insurance Broker & Motor License Issuer at Hub International
Siros (Ali) ArdestaniSiros (Ali) Ardestani
Performance Intern at The Fit Lab SDPerformance Intern at The Fit Lab SD
Ezzatullah RahmatEzzatullah Rahmat
Project Controls Engineer at FEC Future Contractors & EngineersProject Controls Engineer at FEC Future Contractors & Engineers