Accomplished Cosmetologist and Educator with extensive experience at Fantastic Sam's and Pitt Community College, adept in cosmetology and active listening. Excelled in enhancing customer satisfaction and student success rates, leveraging skills in hair coloring and facials to exceed expectations. Proven track record in fostering educational excellence and achieving significant improvements in client service delivery.
Overview
14
14
years of professional experience
Work History
Cosmetologist
Fantastic Sam's
10.2023 - Current
Processed payments, entering sales in register for prompt customer service.
Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risks in shared environment.
Suggested treatments and styles to suit customer appearance and fashion choices.
Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
Cosmetology Instructor
Pitt Community College
09.2023 - Current
Prepared students for the North Carolina State Board of Cosmetic Art cosmetology exam.
Planned both theory and practical lessons for over ten students.
Conducted practice exams for over ten students on both theoretical and practical sections.
Followed North Carolina State board of cosmetic art rules, regulations, and curriculum accurately with detailed lesson plans.
Observed and evaluated students' work to determine progress, provide feedback, and make suggestions for improvement.
Provided instructional handouts, texts, audiovisual aids and other materials to facilitate learning.
Connected instruction to real-world experiences and to students' post-secondary goals.
Kept updated with developments in subject area curriculum, technical, and career trends and teaching resources and methods.
Cosmetologist
Hair IC
02.2016 - 10.2023
Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
Suggested treatments and styles to suit customer appearance and fashion choices.
Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
Grew sales with great work ethic, individualized beauty care plans and positive attitude.
Attended regular trainings and workshops to maintain cosmetology license and stay current on technique and skills.
Cosmetology Instructor
Beaufort County Community College
10.2014 - 09.2023
Prepared students for the North Carolina State Board of Cosmetic Art cosmetology exam.
Planned both theory and practical lessons for over ten students.
Followed North Carolina State Board of Cosmetic Art rules, regulations, and curriculum accurately with detailed lesson plans.
Supervised and monitored students' use of tools and equipment.
Collaborated with colleagues and improved teaching practices through professional learning communities and student retention meetings.
Provided instructional handouts, texts, audiovisual aids and other materials to facilitate learning.
Advised students on course selection, career decisions and other academic and vocational concerns.
Connected instruction to real-world experiences and to students' post-secondary goals.
Kept updated with developments in subject area curriculum, technical and career trends, and teaching resources and methods.
Engaged students in academic and practical conversations that elicited critical thinking, creativity, collaboration, and communication.
Identified program successes and failures based on student assessments and course reviews.
Conducted practice exams for over ten students in theoretical and practical sections.
Cosmetologist/Manager
Fantastic Sam's
07.2010 - 02.2016
Provided excellent guest experience with services.
Attended regular trainings and workshops to maintain cosmetology license and stay current on technique and skills.
Processed payments and entered sales into the register for prompt customer service.
Diligently maintained work areas, tools, and equipment, ensuring they were always clean and properly sanitized. This proactive approach was aimed at minimizing disease transfer and health risks in our shared environment.
Supported co-workers with guest services, handled daily deposits, set goals for the stylist, ordered products, stayed current on inventory, and maintained good report with owners.