Dora Torres
Unadilla,GA
Summary
Results-driven leader with extensive experience overseeing operations in fast-paced environments. Skilled in implementing operational procedures, enhancing team performance, and analyzing customer feedback to improve service quality.
Proficient in managing diverse teams and optimizing workflows across multiple locations. Committed to fostering a culture of excellence and accountability, ensuring high-quality customer service and operational efficiency.
Reliable Manager demonstrating high level of ownership and initiative. Possessing exceptional work ethic and desire to go above and beyond to exceed company expectations. Offering knack for building productive working relationships. Successful in fast-paced, deadline-driven environments to manage goals and team development. History of thriving in team-oriented environments.
Adaptable Manager offers many years of experience coordinating operations to achieve organizational goals. Communicative team leader with expertise in strategic planning and inventory management. Committed to driving improvements through innovation and leadership.
Overview
11
11
years of professional experience
2001
2001
years of post-secondary education
Work History
Manager
Gregg’s 2.0 Tex Mex
Warner Robins, Georgia
08.2025 - Current
- Oversaw daily operations and staff scheduling for efficient service delivery.
- Implemented operational procedures to maintain a clean and safe work environment.
- Monitored staff performance and addressed issues.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Analyzed customer feedback data to develop action plans for improving services offered.
- Monitored budgets and expenditures to ensure cost-effectiveness while maintaining quality standards.
Area Manager
Dunkin' Donuts Franchising
Warner Robins, Georgia
08.2024 - 07.2025
- Managed daily operations to ensure efficient workflow across multiple locations.
General Manager
Pita Mediterranean street food
Warner Robins, GA
11.2018 - 08.2024
- Managed daily operations of a fast-casual Mediterranean restaurant.
- Supervised staff to ensure high-quality customer service and teamwork.
- Developed training programs to enhance employee skills and performance.
Sargent
Dooly county sheriff department
Pinehurst, GA
11.2014 - 09.2022
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance.
* lead a team to complete task with caution and oversee inmates on a day to day operation
Manager
Flash Foods
Unadilla, GA
10.2015 - 05.2020
- Led daily operations to ensure smooth workflow in convenience store .
- Managed scheduling and staffing to optimize team performance and service quality.
- Trained employees on customer service protocols.
Education
Hardee Senior High
Wauchula, FLSkills
- Operational management
- Staff scheduling
- Budget monitoring
- Performance analysis
Languages
Spanish
Limited
Timeline
Manager
Gregg’s 2.0 Tex Mex
08.2025 - Current
Area Manager
Dunkin' Donuts Franchising
08.2024 - 07.2025
General Manager
Pita Mediterranean street food
11.2018 - 08.2024
Manager
Flash Foods
10.2015 - 05.2020
Sargent
Dooly county sheriff department
11.2014 - 09.2022
Hardee Senior High