Doran Issri
Kissimmee,FL
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Having experience in people centric positions that emphasize skills of being observant, empathetic, and attentive. All traits that align with aspirations of being a Registered Nurse.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Pharmacy Technician
CVS Pharmacy
01.2023 - Current
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
- O
Customer Service Associate
F.T C.S. A
01.2021 - 12.2021
- Delivering exceptional flooring product knowledge to customers in relation to their projects
- Perform successful down stocking and bay maintenance procedures daily
- Upkeep main flooring display areas
- In-putting, modifying, and removing orders across multiple operating platforms from POS to Lowe's Genesis
- Operator of both standing upright reach truck and Forklift
- Merchandise quantity management based on product inaccuracies.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Outside, Seasonal Sales Associate
Lawn & Garden Center
01.2020 - 01.2021
- Customer Assistance in lawn and gardening needs frompaver to soil treatments
- Completion of both opening andclosing procedures
- Bay replenishment daily
- Buildingcustomer orders for multiple types of mediums
- Carry outdaily safety walks for bay-to-bay components and racking.
Ambassador
Noodles & Company
01.2019 - 01.2020
- Taking customer orders through POS
- Attending to dining area in all aspects
- Perform opening and closing duties, assisting with preparation, and cooking of customers entrée
- Coordinate completion of to-go and third- party delivery service orders
- Main operator of front of house needs.
- Promoted good customer relations and premier customer satisfaction by demonstrating friendly demeanor and can-do attitude.
- Assisted team with operational policies and procedures to drive services.
Education
Associate of Science - Nursing
Valencia College
Orlando, FLPatient Care Technician Program
American Vocational Academy
Kissimmee, FLHigh School Diploma -
Liberty High School
05.2019
Skills
- Problem-Solving Skills
- Preparing Bulk Medications
- Labeling Prescriptions
- Assisting Pharmacists
- Patient Confidentiality
- Drug Storage Procedures
- Payment Verification
- Patient Relationship-Building
Certification
- CPhT - Certified Pharmacy Technician
- CNA - Certified Nurse Assistant
- Licensed Forklift Operator
- Licensed Upright Reach Truck Operator
- CPCT/A - Patient Care Technician To Be Certified
Timeline
Pharmacy Technician
CVS Pharmacy
01.2023 - Current
Customer Service Associate
F.T C.S. A
01.2021 - 12.2021
Outside, Seasonal Sales Associate
Lawn & Garden Center
01.2020 - 01.2021
Ambassador
Noodles & Company
01.2019 - 01.2020
Associate of Science - Nursing
Valencia College
Patient Care Technician Program
American Vocational Academy
High School Diploma -
Liberty High School