Dorcas Atwer
Houston,TX
Summary
Healthcare professional seeking to advancement within administrative/clerical role where my skills and knowledge can be used and enhanced to the fullest, as well as experienced with transportation logistics, ensuring smooth and timely operations. Utilizes strong communication skills to coordinate effectively with team members. Track record of maintaining accurate records and managing inventory control efficiently.
Overview
10
10
years of professional experience
Work History
TRANSPORTATION CLERK
Brothers Produce
3173 Produce Row
02.2024 - Current
- Utilized tracking numbers and bills of lading to determine delivery status.
- Demonstrated proactive and resourceful nature in solving transportation delays.
- Resolved transportation disputes promptly, maintaining positive relationships with carriers and customers.
- Ensured safety standards were adhered to during all stages of the transportation process.
- Trained new hires on company procedures and software systems, fostering a collaborative work environment.
- Liaised between departments to ensure seamless coordination of cross-functional tasks related to transportation operations.
Sale Manager
Brothers Produce
3173 PRODUCE ROW
06.2023 - Current
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
Customer Service
Brothers Produce
Texas
08.2019 - Current
- Answer all inbound and outbound calls to assist customers
- Able to perform a lot of repetitive tasks on job function on any assembly
- Proficient in common computer programs
- Able to learn new skills, procedures and work with minimal supervision
- Focusing on team success and meeting organizational needs
- Highly motivated and reliable person with great initiated and leadership skills
Receptionist
Gentle Health Service
Lousiana
04.2015 - 08.2019
- Answered phone calls to assist with customer inquiries
- Proficient in common computer programs
- Made and confirmed appointments with patients
- Ordered office supplies when needed
After School Care Assistant
YMCA
Texas
10.2014 - 05.2018
- Ensured the health, safety and well-being of children in the program by providing close supervision of all activities and assisting children with homework
Education
Associates - Health Science
Houston Community College
Houston, Texas06-2020
Skills
- Interpersonal Skills
- Effective Communication
- Customer Service
- Answering Calls
- Time management
- Operation Assistant
- Safety Management
- Sales
Languages
English
Full Professional
Timeline
TRANSPORTATION CLERK
Brothers Produce
02.2024 - Current
Sale Manager
Brothers Produce
06.2023 - Current
Customer Service
Brothers Produce
08.2019 - Current
Receptionist
Gentle Health Service
04.2015 - 08.2019
After School Care Assistant
YMCA
10.2014 - 05.2018
Associates - Health Science
Houston Community College