Doreen Bennett
Toms River,NJ
Summary
Adept at navigating the complexities of business operations and employee management, I excelled as a Business Office Manager at Compassionate Care Hospice. My leadership significantly enhanced interdepartmental coordination and financial administration, ensuring operational excellence. Skilled in business recordkeeping and fostering a supportive environment, I consistently improved staff performance and efficiency.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Business Office Manager
Compassionate Care Hospice
Toms River, NJ
09.2020 - Current
- Trained new employees to meet job requirements.
- Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
- Facilitated communication and coordination between department heads, staff, and external partners.
- Schedule employee's daily patients visit
- Handled confidential company information in accordance with established protocols.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Handled confidential information with discretion and integrity.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Answered phones promptly and directed calls appropriately.
- Oversaw departments and staffing coverage to facilitate day-to-day operations of business office.
- Monitored accounts receivable, advising of delinquencies or other account irregularities.
- Performed human resources functions by conducting new hire orientation and administering benefits.
- Maintained employee records, including payroll, vacation time and benefits information.
- Ordered supplies when necessary to keep the office running smoothly.
- Maintained comprehensive records of business transactions and office activities for audit purposes.
Education
High School Diploma -
Paul VI Regional HS
Clifton, NJ06-1976
Skills
- Business operations management
- Business recordkeeping
- Home healthcare management
- Financial administration
- Employee onboarding
- Deadline management
Certification
- Current HHA License
Timeline
Business Office Manager
Compassionate Care Hospice
09.2020 - Current
High School Diploma -
Paul VI Regional HS