Summary
Overview
Work History
Education
Skills
Timeline
Generic

Doreen Joyner

Anchorage,AK

Summary

Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments. A quick learner with a very positive attitude toward all.

Overview

27
27
years of professional experience

Work History

Elementary School Secretary

Bowman Elementary School - ASD
03.2022 - Current
  • Supported student success by maintaining accurate records on attendance, grades, and other pertinent information for 575+/-.
  • Enhanced communication between parents, teachers, and administrators through effective scheduling of meetings and events.
  • Managed purchasing for the school office, ensuring adequate supplies were available for faculty and staff needs.
  • Assisted in the planning and execution of special school events such as fundraisers, parent-teacher conferences, and field trips.
  • Coordinated substitute teacher placements to minimize disruptions in classroom instruction.
  • Ensured timely distribution of important announcements to staff members through email or printed memos.
  • Maintained a welcoming atmosphere in the front office by greeting visitors professionally and addressing their inquiries promptly.
  • Handled sensitive information discreetly while adhering to privacy guidelines set forth by the school district policy.
  • Collaborated effectively with school administration team to ensure smooth daily operations in the main office area.
  • Facilitated communication among staff members numbering over 100 by managing phone calls, distributing mail, and updating bulletin boards regularly.
  • Provided essential support during emergencies or crisis situations within the school setting by following safety protocols effectively.
  • Maintained an organized office workspace, ensuring easy retrieval of files and documents when needed by staff members or parents.
  • Demonstrated adaptability and flexibility in handling a wide range of administrative tasks as needed to support the overall needs of the school community.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
  • Assisted coworkers and staff members with special tasks on daily basis.
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
  • Volunteered to help with special projects of varying degrees of complexity.
  • Increased office participation in special events by creating newsletter with detailed calendars and other office updates.
  • Contributed to a positive school environment with excellent customer service skills when interacting with students, parents, and staff.

Member at Large

South Anchorage Wolverine Football Board
10.2021 - Current
  • Improved barge efficiency by optimizing equipment maintenance and repair schedules.
  • Attending monthly meetings to review and approve the budget.
  • Brainstorm and implement fundraising opportunities.
  • Organized and implemented a concession stand at all home games.
  • This included:

- choosing the most profitable & desirable items to sell

- making weekly shopping trips to stock/restock the snack shack

- keep a cost analysis to present to the board

School Secretary

Lake Hood Elementary School - ASD
11.2018 - 03.2022
  • Enhanced office organization by implementing efficient filing systems and streamlining daily operations and organization
  • Facilitated a positive working environment through conflict resolution efforts among staff members when necessary.
  • Managed inventory of school supplies and equipment, ensuring adequate resources were available for classroom instruction and activities.
  • Organized special events such as fundraisers, parent-teacher conferences, and graduation ceremonies to foster a sense of community within the school setting.
  • Provided support during standardized testing periods by coordinating proctor schedules and managing exam materials securely.
  • Promoted a safe learning environment by collaborating with administrators on emergency preparedness plans and drills.
  • Enhanced the overall quality of the school experience for students, parents, and faculty by consistently providing exceptional administrative support.
  • Processed student registrations and withdrawals.
  • Answered multi-line telephones and greeted visitors and parents to facilitate office operations.
  • Documented attendance, grades and test scores to update permanent records.
  • Performed clerical and administrative support duties to optimize workflow procedures.
  • Was a member of the Leadership Team at Lake Hood, a Title I school. Where the mission was to develop plans and routines to keep the school safe and maintain a positive, all inclusive environment for staff and students.
  • Managed filing system, entered data and completed other clerical tasks.
  • Assisted coworkers and staff members with special tasks on daily basis.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
  • Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
  • Volunteered to help with special projects of varying degrees of complexity.
  • Managed school calendar and scheduling, ensuring timely communication with parents, teachers, and administrators.
  • Maintained an up-to-date database of student records, safeguarding confidential information while providing easy access when needed.

Catering Server

Sal Addonisio - Sal's New York Grill And Catering
09.2015 - 10.2018
  • Enhanced customer satisfaction by presenting food in a safe and appealing manner.
  • Enhanced guest experience by providing exceptional service during catered events.
  • Reduced wait times for guests by efficiently managing multiple food stations simultaneously.
  • Maintained a clean and organized work environment, ensuring compliance with health and safety regulations.
  • Collaborated with kitchen staff to ensure accurate and timely delivery of menu items.
  • Assisted in event setup and teardown, ensuring a smooth transition between functions.
  • Provided professional beverage service, including wine and beer.
  • Developed rapport with clients through attentive listening and effective communication skills, leading to repeat business opportunities.
  • Supported the creation of memorable experiences for guests by delivering exceptional tableside service at weddings, corporate events, and private parties.
  • Boosted efficiency during high-volume events, some of which were events for a thousand participants, through proactively identifying potential bottlenecks in service flow and communicating solutions promptly with team members.

Emergency Services Coordinator

American Red Cross
03.1998 - 03.2001
  • Enhanced emergency response efficiency by developing and implementing comprehensive emergency management plans.
  • Reduced response times for critical incidents by streamlining communication protocols between first responders and relevant agencies.
  • Improved overall community safety through the design and delivery of public education programs on emergency preparedness.
  • Coordinated multi-agency response efforts during major disasters, ensuring effective resource allocation and incident management.
  • Facilitated interdepartmental collaboration by establishing strong relationships with key stakeholders in emergency services, law enforcement, and healthcare sectors.
  • Evaluated existing emergency operations plans for potential areas of improvement, recommending updates as needed to ensure optimal preparedness levels.
  • Managed an efficient Emergency Operations Center by overseeing daily activities, staff & volunteer scheduling, and maintaining necessary equipment inventory.
  • Increased public awareness of disaster risks by organizing community outreach events.
  • Implemented a unified incident command system to streamline crisis response efforts among multiple responding agencies.
  • Conducted post-disaster evaluations to identify lessons learned from real-world incidents, incorporating findings into future planning efforts.
  • Organized regular tabletop exercises involving key stakeholders to test the effectiveness of existing emergency plans under simulated scenarios.
  • Expedited recovery efforts by coordinating with federal, state, and local agencies to secure necessary resources and support for affected communities.
  • Maintained confidentiality and security of health records and medical information.
  • Oversaw recruitment, orientation and performance evaluations of employees and volunteers.
  • Responded to emergency situations to assist the victims with immediate needs. And followed up with them to allot money to help them get back on their feet.
  • Helped the Emergency Responders with food, drinks and a warm resting area when needed.

Phlebotomist

American Red Cross
01.1997 - 03.1998
  • Improved patient comfort by efficiently drawing blood samples using various techniques such as venipuncture and capillary puncture.
  • Enhanced patient experience through compassionate care and communication during blood draw procedures.
  • Maintained a high level of accuracy in labeling and tracking specimens.
  • Assisted in streamlining the specimen processing workflow for increased efficiency and reduced wait times for patients.
  • Maintained and assured all items were stocked and available for onsite donation drives.
  • Assured all specimens were packed, iced and labeled for transportation to the airport to be shipped out in a timely manner for processing out of state.

Education

High School Diploma -

Lone Grove High School
Lone Grove, OK
05.1987

Skills

  • Event Coordination
  • Multitasking Abilities
  • Basic Accounting
  • Record Keeping
  • Professionalism
  • Filing Systems
  • Office Equipment Operation
  • Customer Service
  • Time Management
  • Attention to Detail
  • Strong Organization
  • Excellent Communication

Timeline

Elementary School Secretary

Bowman Elementary School - ASD
03.2022 - Current

Member at Large

South Anchorage Wolverine Football Board
10.2021 - Current

School Secretary

Lake Hood Elementary School - ASD
11.2018 - 03.2022

Catering Server

Sal Addonisio - Sal's New York Grill And Catering
09.2015 - 10.2018

Emergency Services Coordinator

American Red Cross
03.1998 - 03.2001

Phlebotomist

American Red Cross
01.1997 - 03.1998

High School Diploma -

Lone Grove High School
Doreen Joyner