Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments. A quick learner with a very positive attitude toward all.
Overview
27
27
years of professional experience
Work History
Elementary School Secretary
Bowman Elementary School - ASD
03.2022 - Current
Supported student success by maintaining accurate records on attendance, grades, and other pertinent information for 575+/-.
Enhanced communication between parents, teachers, and administrators through effective scheduling of meetings and events.
Managed purchasing for the school office, ensuring adequate supplies were available for faculty and staff needs.
Assisted in the planning and execution of special school events such as fundraisers, parent-teacher conferences, and field trips.
Coordinated substitute teacher placements to minimize disruptions in classroom instruction.
Ensured timely distribution of important announcements to staff members through email or printed memos.
Maintained a welcoming atmosphere in the front office by greeting visitors professionally and addressing their inquiries promptly.
Handled sensitive information discreetly while adhering to privacy guidelines set forth by the school district policy.
Collaborated effectively with school administration team to ensure smooth daily operations in the main office area.
Facilitated communication among staff members numbering over 100 by managing phone calls, distributing mail, and updating bulletin boards regularly.
Provided essential support during emergencies or crisis situations within the school setting by following safety protocols effectively.
Maintained an organized office workspace, ensuring easy retrieval of files and documents when needed by staff members or parents.
Demonstrated adaptability and flexibility in handling a wide range of administrative tasks as needed to support the overall needs of the school community.
Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
Assisted coworkers and staff members with special tasks on daily basis.
Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
Volunteered to help with special projects of varying degrees of complexity.
Increased office participation in special events by creating newsletter with detailed calendars and other office updates.
Contributed to a positive school environment with excellent customer service skills when interacting with students, parents, and staff.
Member at Large
South Anchorage Wolverine Football Board
10.2021 - Current
Improved barge efficiency by optimizing equipment maintenance and repair schedules.
Attending monthly meetings to review and approve the budget.
Brainstorm and implement fundraising opportunities.
Organized and implemented a concession stand at all home games.
This included:
- choosing the most profitable & desirable items to sell
- making weekly shopping trips to stock/restock the snack shack
- keep a cost analysis to present to the board
School Secretary
Lake Hood Elementary School - ASD
11.2018 - 03.2022
Enhanced office organization by implementing efficient filing systems and streamlining daily operations and organization
Facilitated a positive working environment through conflict resolution efforts among staff members when necessary.
Managed inventory of school supplies and equipment, ensuring adequate resources were available for classroom instruction and activities.
Organized special events such as fundraisers, parent-teacher conferences, and graduation ceremonies to foster a sense of community within the school setting.
Provided support during standardized testing periods by coordinating proctor schedules and managing exam materials securely.
Promoted a safe learning environment by collaborating with administrators on emergency preparedness plans and drills.
Enhanced the overall quality of the school experience for students, parents, and faculty by consistently providing exceptional administrative support.
Processed student registrations and withdrawals.
Answered multi-line telephones and greeted visitors and parents to facilitate office operations.
Documented attendance, grades and test scores to update permanent records.
Performed clerical and administrative support duties to optimize workflow procedures.
Was a member of the Leadership Team at Lake Hood, a Title I school. Where the mission was to develop plans and routines to keep the school safe and maintain a positive, all inclusive environment for staff and students.
Managed filing system, entered data and completed other clerical tasks.
Assisted coworkers and staff members with special tasks on daily basis.
Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
Volunteered to help with special projects of varying degrees of complexity.
Managed school calendar and scheduling, ensuring timely communication with parents, teachers, and administrators.
Maintained an up-to-date database of student records, safeguarding confidential information while providing easy access when needed.
Catering Server
Sal Addonisio - Sal's New York Grill And Catering
09.2015 - 10.2018
Enhanced customer satisfaction by presenting food in a safe and appealing manner.
Enhanced guest experience by providing exceptional service during catered events.
Reduced wait times for guests by efficiently managing multiple food stations simultaneously.
Maintained a clean and organized work environment, ensuring compliance with health and safety regulations.
Collaborated with kitchen staff to ensure accurate and timely delivery of menu items.
Assisted in event setup and teardown, ensuring a smooth transition between functions.
Provided professional beverage service, including wine and beer.
Developed rapport with clients through attentive listening and effective communication skills, leading to repeat business opportunities.
Supported the creation of memorable experiences for guests by delivering exceptional tableside service at weddings, corporate events, and private parties.
Boosted efficiency during high-volume events, some of which were events for a thousand participants, through proactively identifying potential bottlenecks in service flow and communicating solutions promptly with team members.
Emergency Services Coordinator
American Red Cross
03.1998 - 03.2001
Enhanced emergency response efficiency by developing and implementing comprehensive emergency management plans.
Reduced response times for critical incidents by streamlining communication protocols between first responders and relevant agencies.
Improved overall community safety through the design and delivery of public education programs on emergency preparedness.
Coordinated multi-agency response efforts during major disasters, ensuring effective resource allocation and incident management.
Facilitated interdepartmental collaboration by establishing strong relationships with key stakeholders in emergency services, law enforcement, and healthcare sectors.
Evaluated existing emergency operations plans for potential areas of improvement, recommending updates as needed to ensure optimal preparedness levels.
Managed an efficient Emergency Operations Center by overseeing daily activities, staff & volunteer scheduling, and maintaining necessary equipment inventory.
Increased public awareness of disaster risks by organizing community outreach events.
Implemented a unified incident command system to streamline crisis response efforts among multiple responding agencies.
Conducted post-disaster evaluations to identify lessons learned from real-world incidents, incorporating findings into future planning efforts.
Organized regular tabletop exercises involving key stakeholders to test the effectiveness of existing emergency plans under simulated scenarios.
Expedited recovery efforts by coordinating with federal, state, and local agencies to secure necessary resources and support for affected communities.
Maintained confidentiality and security of health records and medical information.
Oversaw recruitment, orientation and performance evaluations of employees and volunteers.
Responded to emergency situations to assist the victims with immediate needs. And followed up with them to allot money to help them get back on their feet.
Helped the Emergency Responders with food, drinks and a warm resting area when needed.
Phlebotomist
American Red Cross
01.1997 - 03.1998
Improved patient comfort by efficiently drawing blood samples using various techniques such as venipuncture and capillary puncture.
Enhanced patient experience through compassionate care and communication during blood draw procedures.
Maintained a high level of accuracy in labeling and tracking specimens.
Assisted in streamlining the specimen processing workflow for increased efficiency and reduced wait times for patients.
Maintained and assured all items were stocked and available for onsite donation drives.
Assured all specimens were packed, iced and labeled for transportation to the airport to be shipped out in a timely manner for processing out of state.