Doreen Theaudeaus
Antioch,CA
Summary
Successful licensed optician with 20 yrs of experienced in Optical field, and 22+ yrs with the Company.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adopt at working effectively unsupervised and quickly mastering new skills.
Overview
21
21
years of professional experience
Work History
Licensed Optician
Costco Wholesale Corp
Concord, CA
03.2023 - Current
- Assisted customers in selecting the most suitable eyewear based on individual lifestyle needs.
- Dispensed contact lenses accurately according to doctor's prescriptions.
- Instructed customers on proper care and maintenance of their eyewear.
- Evaluated customer vision needs to select appropriate lenses and frames.
Optical Supervisor
Costco Wholesale Corp
Concord, California
11.2018 - 03.2023
- Developed strategies to increase profitability of optical services offered such as special promotions or discounts.
- Provided training for new employees in product knowledge, customer service, sales techniques, and safety regulations.
- Coordinated and supervised the daily activities of optical staff to ensure efficient workflow.
Optical Manager
Costco Wholesale Corp
Fairfield , CA
11.2017 - 11.2018
- Conducted regular meetings with staff members to discuss operational issues or changes.
- Prepared reports on sales trends, budgeting, and operational performance.
- Monitored daily operations of the optical department to ensure smooth workflow.
- Created marketing strategies for increasing sales in the optical department.
- Managed and trained optical staff to ensure quality customer service.
- Resolved customer complaints in a timely manner to maintain positive relationships with clients.
Acting Optical Manager
Costco Wholesale Corp
Concord, California
03.2011 - 09.2011
- Resolved customer complaints in a timely manner to maintain positive relationships with clients.
- Monitored daily operations of the optical department to ensure smooth workflow.
Licensed Optician
Costco Wholesale Corp
Concord, CA
01.2004 - 03.2011
- Repaired broken frames or replaced damaged lenses as necessary.
- Analyzed customer feedback to identify opportunities for improvement in products or services.
- Dispensed contact lenses accurately according to doctor's prescriptions.
Skills
- Eyeglass repair
- Multifocal lenses
- Customer servic
- Optical orde
- Eyewear trends
Accomplishment
My first achievement as manager in Fairfield made the sales As the most improved stores in the the bay area.
Timeline
Licensed Optician
Costco Wholesale Corp
03.2023 - Current
Optical Supervisor
Costco Wholesale Corp
11.2018 - 03.2023
Optical Manager
Costco Wholesale Corp
11.2017 - 11.2018
Acting Optical Manager
Costco Wholesale Corp
03.2011 - 09.2011
Licensed Optician
Costco Wholesale Corp
01.2004 - 03.2011